Katherine Erickson
Dresser,WI
Summary
With a proven track record at Owner Operater, I excel in delivering unparalleled customer service and expert hair care solutions. My leadership and advanced haircutting skills have driven team growth and boosted sales through innovative strategies and continuous professional development. Committed to excellence, I thrive in dynamic environments, ensuring client satisfaction and retention.
Overview
24
24
years of professional experience
Work History
Senior Cosmetologist
Owner Operater
09.2000 - Current
- Evaluated client needs and recommended treatments and strategy to achieve desired results while maintaining hair health.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Conducted staff training sessions on updated techniques, products, and equipment usage for a more efficient workflow.
- Managed daily operations of the salon effectively while maintaining a focus on delivering exceptional customer service experiences.
- Stayed abreast of industry trends and emerging techniques through continuous education and professional development opportunities.
- Provided exceptional customer service by addressing and resolving client concerns promptly, maintaining a reputation for professionalism and reliability.
- Mentored junior cosmetologists in advanced techniques, fostering professional growth and skill development within the team.
- Ensured compliance with all state licensing regulations through proper documentation maintenance and timely renewal submissions for all staff members.
Education
Associate of Arts - Cosmetology
Century College
White Bear Lake, MN05-2001
High School Diploma -
Osceola High School
Osceola, WI05-1998
Skills
- Strong communication skills
- Team leadership qualities
- Effective problem solving
- Advanced haircutting techniques
- Expert blowout techniques
- Precision hair styling
- Appointment scheduling proficiency
- Client retention strategies
- Continuing education commitment
- Customized hair consultations
- Thorough client consultations
- Sanitation and sterilization
- Customer service
- Teamwork and collaboration
- Problem-solving
- Time management
Timeline
Senior Cosmetologist
Owner Operater
09.2000 - Current
Associate of Arts - Cosmetology
Century College
High School Diploma -
Osceola High School
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