Courtney King
Jonesboro,GA
Summary
Detail-oriented individual with exceptional communication and project management skills. Proven ability to handle multiple tasks effectively and efficiently in fast-paced environments. Recognized for taking proactive approach to identifying and addressing issues, with focus on optimizing processes and supporting team objectives. Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals. Pursuing full-time role that presents professional challenges and leverages interpersonal skills, effective time management, and problem-solving expertise.
Overview
5
5
years of professional experience
Work History
Senior Cosmetologist
Great Clips Salon
09.2019 - Current
- Initiated and engaged clients in conversations as part of personalized service.
- Coached and developed team members to deliver highest level of team culture, client satisfaction and salon performance.
- Investigated and resolved complaints to satisfy guests and maintain good business practices.
- Conducted and maintained inventory and set up retail displays to attract guest attention resulting in increased sales.
- Promoted and sold service treatments, enhancements and upgrades to maximize revenue.
- Observed cosmetologists' work to critique quality of service, provide feedback and make suggestions for improvement.
- Mentored junior cosmetologists, imparting valuable technical skills and fostering a positive work environment.
- Conducted staff training sessions on updated techniques, products, and equipment usage for a more efficient workflow.
- Streamlined appointment scheduling system for improved efficiency, resulting in reduced wait times for clients.
- Answered phone calls and emails to schedule client appointments.
Education
Associate of Applied Science - Medical Billing And Coding
DeVry University
Downers Grove, IL12.2023
Skills
- Strong Communication Skills
- Team Leadership Qualities
- Effective problem solving
- Continuing Education Commitment
- Thorough Client Consultations
- Teamwork and Collaboration
- Customer Service
- Time Management
- Attention to Detail
- Multitasking Abilities
- Excellent Communication
- Organizational Skills
- Decision-Making
- Effective Communication
- Data Entry
- Interpersonal Skills
- Schedule Management
- Desktop and Laptop Computers
- Employee Training
- Self Motivation
- Task Prioritization
- Problem-Solving
Volunteer with Youth Activities
Coordinate practices for the team. Provide schedules and updates to the parents via email and text messages. Maintain list of team members and files for qualifications for Youth Football League.
Timeline
Senior Cosmetologist
Great Clips Salon
09.2019 - Current
Associate of Applied Science - Medical Billing And Coding
DeVry University
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