Brenda Buckley
Memphis,TN
Summary
Nurse with 40 years of experience. 25+ years in clinical setting as an RN, Practice Manager, and Nurse Educator for a level I trauma facility. Evaluate skill levels and critical decision making of newly hired RN and LPN staff. Also, validate competency to work in clinical areas across the organization such as ER, Trauma, ICU, OB/GYN, and Medical Surgical units. Excel at development and implementation of training material for the adult learner. Accomplished in organizing curricula and collaborating with other professionals to provide the highest level of education to aspiring novice nurses. Motivated clinical instructor excited to leverage several-year background to develop new generation of highly skilled and highly knowledgeable nurses. Expert in incorporating instructional technology to enhance didactic and clinical instruction while providing students opportunities to improve hands-on skills.
Overview
41
41
years of professional experience
Work History
Center Manager Primary Care
The Regional Medical Center
Memphis, TN
04.2014 - Current
- Led the planning and achievement of goals and objectives consistent with the organizations mission and philosophy with adherence to regulatory agency standards
- Achieved high staff morale and retention through effective communication, prompt problem resolution, proactive supervisory practices and facilitating a proactive work environment
- Supervise and manage the daily activities of a clinical team consisting of 13 physicians, nurses and support staff
- Confidently manage the overall operation of nursing services and patient care, including financial management, quality assurance, safety risk management, teammate satisfaction, quality index scores (HCAPS) and facility maintenance.
Clinical Educator
Regional Medical Center at Memphis
Memphis, TN
01.2008 - 04.2014
- Oversaw and managed number clinical and support staff in patient care activities while maintaining a high level of staff morale and professionalism
- Contributed substantially to successful department JCAHO accreditation
- Participated in unit-based Quality Assurance Program
- Maintained all confidential personnel files, license and CPR compliance records
- Provided patient education
- Coordinated the review, revision and creation of Operational Policies within ER Department
- Trained new staff on quality control procedures
- Performed qualitative analysis of records to ensure accuracy, internal consistency and correlation of recorded data.
Nurse Coordinator-Appointment Call Center
Regional Medical Center at Memphis
Memphis, TN
01.2004 - 06.2008
- Coordinated referral process for outpatient services
- Re-designed under performing urgent appointment process resulting in improved access, more timely appointments, and increased physician satisfaction related to patients initial clinical presentation
- Facilitate patient appointment process into specialty care clinics by serving as liaison between external Primary Care Providers and other area health care entities seeking patient access
- Provided education to affiliate community healthcare providers and their staff related to patient referral process.
Clinical Nursing Instructor
Baptist College of Health Sciences
Memphis, TN
08.2004 - 12.2005
- Served as clinical educator for Adult I nursing students
- Effectively coordinated educational theory into clinical practice through the use of laboratory practicum, plenary sessions, case studies, patient care assignments, and development/implementation of care paths.
Case Manager
Omni Care
Memphis, TN
01.2003 - 01.2004
- Provide authorization for medical treatment based on appropriateness of clinical need
- Monitored and evaluated client's progress based on clinical data and communication with health care provider thus insuring adequate coverage of cost incurred during client's hospitalization and recovery
- Facilitated post hospital medical needs related to DMEs, skilled nursing, and home health needs
- Performed site visits and communicated with care provider to ensure compliance with insurance guidelines.
Education Instructor
Regional Medical Center at Memphis
Memphis, TN
06.1999 - 04.2003
- Developed, implemented, and coordinated educational programs and training hospital-wide with a focus in the area of maternal/newborn and medical-surgical nursing
- Conducted general and nursing orientation for newly hired staff
- Developed competency tools used to validate skill levels of clinical as well as non-clinical staff members
- Conducted training sessions, seminars, and other educational venues to promote best practice throughout the organization.
Nurse Manager-Postpartum/Well Baby and Antepartum
Regional Medical Center at Memphis
Memphis, TN
02.1997 - 01.1999
- Skillfully developed departmental goals, objectives, standards of performance, policies and procedures
- Organized the department in accordance with administrative guidelines in order to provide specified nursing services to meet the legal, organizational and medical staff guidelines
- Led the planning and achievement of goals and objectives consistent with the agency mission and philosophy--(coordinated renovation project for postpartum unit consisting of a 50-bed patient unit and a 44-bed nursery )
- Supervised and managed the daily activities of a clinical team consisting of 12 physicians, multiple residents, and 73 nurses and support staff.
Patient Care Coordinator
The Regional Medical Center at Memphis
Memphis, TN
02.1989 - 01.1997
- Assisted the nurse manager with staffing matrix's, training and education of staff and patients, performance improvement initiatives, and unit orientation
- Primary care, assessment and evaluation of neonatal and pediatric patients
- Counseled and educated patients about reproductive health issues and wellness
- Expertise in STDs and family planning
- Demonstrated ability to lead and motivate outstanding healthcare teams
- Contributed substantially to successful department JCAHO accreditation.
Staff Nurse
Regional Medical Center at Memphis
Memphis, TN
02.1984 - 01.1989
- Performed maternal care for high risk antepartum and postpartum patients
- Managed care for critical care infants(NICU) and well babies
- Pharmacological and non-pharmacological management and treatment of various disorders and diseases
- Self-directed with astute judgment skills
- High level of personal accountability
- Liaised between patients and physicians to ensure patient comprehension of treatment plans
- Instructed patients and family members on proper discharge care
- Monitored patient reactions to drugs and carefully documented progress of individuals participating in clinical trials
- Participated in unit-based Quality Assurance Program.
Education
Master of Science - Health Care Administration
Central Michigan University
Central Michigan University, MI01.2007
Bachelor of Science - Nursing
Baptist College of Health Sciences
Memphis, TN01.2003
Associate of Applied Science - Nursing
East Arkansas Community College
Forrest City, AR01.1984
Skills
- Exceptional communication skills
- Evidence-Based Practice
- Student evaluation abilities
- Leadership and mentoring abilities
- Collaborating with other professionals
- Critical decision making
- Multitasking
- Adaptability and Flexibility
- Written Communication
Timeline
Center Manager Primary Care
The Regional Medical Center
04.2014 - Current
Clinical Educator
Regional Medical Center at Memphis
01.2008 - 04.2014
Clinical Nursing Instructor
Baptist College of Health Sciences
08.2004 - 12.2005
Nurse Coordinator-Appointment Call Center
Regional Medical Center at Memphis
01.2004 - 06.2008
Case Manager
Omni Care
01.2003 - 01.2004
Education Instructor
Regional Medical Center at Memphis
06.1999 - 04.2003
Nurse Manager-Postpartum/Well Baby and Antepartum
Regional Medical Center at Memphis
02.1997 - 01.1999
Patient Care Coordinator
The Regional Medical Center at Memphis
02.1989 - 01.1997
Staff Nurse
Regional Medical Center at Memphis
02.1984 - 01.1989
Master of Science - Health Care Administration
Central Michigan University
Bachelor of Science - Nursing
Baptist College of Health Sciences
Associate of Applied Science - Nursing
East Arkansas Community College
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