Brenda Burgess
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
10
10
years of professional experience
Work History
Billing Representative
Advanced Retinal Institute
01.2022 - Current
- Reviewed and solved account and billing discrepancies.
- Assessed accounts for payment status and reached out to customers.
- Coordinated with intermediate parties to obtain payments and resolve issues.
- Worked effectively with medical payers such as Medicare, Medicaid, commercial insurances to obtain timely and accurate payments.
- Received incoming information and entered into database system.
- Assisted with billing inquiries and provided timely responses to enhance customer satisfaction.
- Used data entry skills to accurately document and input statements.
- Processed payment via telephone and in person with focus on accuracy and efficiency.
Benefits Coordinator
Medulla LLC/Chiro One Wellness Centers
01.2018 - 12.2021
- Complied with HIPAA guidelines and regulations for confidential patient data.
- Assured timely verification of insurance benefits prior to patient procedures or appointments.
- Made contact with insurance carriers to discuss policies and individual patient benefits.
- Managed high-volume insurance verifications within pressured timeframes for productive medical operations.
- Established and maintained relationships with insurance providers for productive communications.
- Performed various administrative tasks by filing, copying and faxing documents.
Education
High School Diploma -
Oak Forest High School
Oak Forest05.1998
Skills
- Medical Office Administration
- Data Entry Expertise
- Insurance Claims
- Medical Billing and Coding
- EMR / EHR
- Organizational Skills
- Multitasking
- Attention to Detail
- Telephone Etiquette
- Professionalism
- Payment Processing
- Mail Sorting
Timeline
Billing Representative
Advanced Retinal Institute
01.2022 - Current
Benefits Coordinator
Medulla LLC/Chiro One Wellness Centers
01.2018 - 12.2021
High School Diploma -
Oak Forest High School
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