BRENDA COVARRUBIAS
Peer support specialist
Los Angeles,CA
Summary
I am a business professional, that has been working in the customer service industry for more than 10 years. I was a first responder for more than two years: I am able to work fast and efficient under pressure. I have a proven track record of maintaining and creating relationships with team members and existing clients. Skilled in being a First Responder, Customer Service Satisfaction, Microsoft Word, Communication, Customer Service. I am currently looking for a job as a Peer Support Specialist. I want to help others who are suffering from substance abuse and mental health problems. I am currently volunteering at Painted Brains.
Overview
8
8
years of professional experience
4
4
years of post-secondary education
Work History
Service disaster worker
Chrysalis
10.2023 - Current
- Self-motivated, with a strong sense of personal responsibility.
- Worked effectively in fast-paced environments.
- Skilled at working independently and collaboratively in a team environment.
- Proven ability to learn quickly and adapt to new situations.
Special projects coordinator
Helping Hands Senior Foundation
Reseda, CA
01.2022 - 04.2023
- Processed insurance verifications for clients
- Verified patient eligibility for insurance coverage using Availit and other web-based tools
- Performed data entry tasks
- Updated information for existing clients
- Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.
First Responder / Emergency Dispatcher
Life Alert Emergency Response
Encino, CA
04.2019 - 11.2021
- Dispatched for police, fire, and medical emergencies
- Answered non emergency calls, such as: tests, lab tests, new installations, reception calls, etc
- Managed multiple lines of communication
- Relayed pre-arrival instructions for emergency medical calls to the authorities
Customer Service Representative
Galpin Motors
North Hills, CA
12.2016 - 12.2018
- Supervised, set up,and trained other clerical staff
- Checked guests in and out of the service drive whilst operating multi- phone systems
- Issued rental vehicles and kept track of up to date insurance for customers
- Ensured the corresponding parts, and labor charges were billed out on the repair order
Education
High School Diploma - undefined
Los Angeles Valley College
Peer Support Specialist - Behavioral Health And Mental Health
Painted Brains
Painted Brains 12.2025 - 01.2025
Associates Degree In Psychology - Social Science
Los Angeles Valley College
Van Nuys, CA 01.2021 -
Associates Degree In Communications - Social Scienes
Los Angeles Valley College
Van Nuys, CA 01.2021 - Current
Skills
Type 70 wpm
Bilingual in Spanish
Time management
Microsoft word
Excel
PowerPoint
Microsoft Outlook
Problem Solving
Time management
Languages
English
Native or Bilingual
Spanish
Native or Bilingual
Timeline
Peer Support Specialist - Behavioral Health And Mental Health
Painted Brains
12.2025 - 01.2025
Service disaster worker
Chrysalis
10.2023 - Current
Special projects coordinator
Helping Hands Senior Foundation
01.2022 - 04.2023
Associates Degree In Psychology - Social Science
Los Angeles Valley College
01.2021 -
Associates Degree In Communications - Social Scienes
Los Angeles Valley College
01.2021 - Current
First Responder / Emergency Dispatcher
Life Alert Emergency Response
04.2019 - 11.2021
Customer Service Representative
Galpin Motors
12.2016 - 12.2018
High School Diploma - undefined
Los Angeles Valley College
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