Summary
Overview
Work History
Education
Skills
Languages
Timeline
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Hi, I’m

Brenda Celeste Covarrubias

Union employee
Los Angeles,CA
Brenda Celeste Covarrubias

Summary

I am a business professional, that has been working in the customer service industry for more than 10 years. I was a first responder for more than two years: I am able to work fast and efficient under pressure. I have a proven track record of maintaining and creating relationships with team members and existing clients. Skilled in being a First Responder, Customer Service Satisfaction, Microsoft Word, Communication, Customer Service. I am currently looking for a job as a Peer Support Specialist. I want to help others who are suffering from substance abuse and mental health problems. I am currently volunteering at Painted Brains.

Overview

10
years of professional experience
6
years of post-secondary education

Work History

Public Transportation Agency
Los Angeles, CA

Union Employee
06.2026 - Current

Job overview

•Support daily facility operations by maintaining a safe, clean, organized, and professional environment.

•Demonstrate strong attention to detail, time management, and the ability to work independently in a fast-paced setting.

  • Managed time efficiently in order to complete all tasks within deadlines.

Chrysalis
Los Angeles, CA

Service disaster worker
10.2023 - Current

Job overview

  • Self-motivated, with a strong sense of personal responsibility.
  • Worked effectively in fast-paced environments.
  • Skilled at working independently and collaboratively in a team environment.
  • Proven ability to learn quickly and adapt to new situations.

Helping Hands Senior Foundation
Reseda, CA

Special projects coordinator
01.2022 - 04.2023

Job overview

  • Processed insurance verifications for clients
  • Verified patient eligibility for insurance coverage using Availit and other web-based tools
  • Performed data entry tasks
  • Updated information for existing clients
  • Demonstrated excellent attention to detail while handling sensitive client information, ensuring confidentiality at all times.

Life Alert Emergency Response
Encino, CA

First Responder / Emergency Dispatcher
04.2019 - 11.2021

Job overview

  • Dispatched for police, fire, and medical emergencies
  • Answered non emergency calls, such as: tests, lab tests, new installations, reception calls, etc
  • Managed multiple lines of communication
  • Relayed pre-arrival instructions for emergency medical calls to the authorities

Galpin Motors
North Hills, CA

Customer Service Representative
12.2016 - 12.2018

Job overview

  • Supervised, set up,and trained other clerical staff
  • Checked guests in and out of the service drive whilst operating multi- phone systems
  • Issued rental vehicles and kept track of up to date insurance for customers
  • Ensured the corresponding parts, and labor charges were billed out on the repair order

Education

Los Angeles Valley College
Van Nuys, CA

Associates Degree from Communications
11.2020 - 06.2026

University Overview

I earned an Associate of Arts in Communications: the material I learned taught me about public speaking, interpersonal communication, media studies, and written communication.

Los Angeles Valley College

High School Diploma

University Overview

Painted Brains
Painted Brains

Peer Support Specialist from Behavioral Health And Mental Health
12.2025 - 01.2025

University Overview

I have lived experience in mental health and substance use recovery I provided support, guidance, and mentor others who are facing substance use and mental health challenges. Peer Support Specialists empower others, by fostering a sense of community through shared experiences and mutual recovery.

•I have completed the course hours and received my certificate from Painted Brains.

•I am scheduled to take the state exam with CALHMSA on March 18,2025 to be state certified.

Skills

Type 70 wpm

Bilingual in Spanish

Time management

Microsoft word

Excel

PowerPoint

Microsoft Outlook

Problem Solving

Time management

Languages

English
Native or Bilingual
Spanish
Native or Bilingual

Timeline

Union Employee
Public Transportation Agency
06.2026 - Current
Painted Brains
Peer Support Specialist from Behavioral Health And Mental Health
12.2025 - 01.2025
Service disaster worker
Chrysalis
10.2023 - Current
Special projects coordinator
Helping Hands Senior Foundation
01.2022 - 04.2023
Los Angeles Valley College
Associates Degree from Communications
11.2020 - 06.2026
First Responder / Emergency Dispatcher
Life Alert Emergency Response
04.2019 - 11.2021
Customer Service Representative
Galpin Motors
12.2016 - 12.2018
Los Angeles Valley College
High School Diploma
Brenda Celeste CovarrubiasUnion employee