Brenda Chagolla
Sacramento,CA
Summary
Proven leader and effective communicator, adept at fostering team development and enhancing customer relations, as demonstrated at Sacramento Chinese Community Service Center. Skilled in critical thinking and data entry, consistently ensuring optimal productivity and customer satisfaction. Achieved significant improvements in educational program delivery and store operations efficiency.
Overview
5
5
years of professional experience
Work History
Meat Wrapper
Costco
10.2023 - Current
- Offered guests top-notch service, greeting every person and assisting with needs such as locating products.
- Supported cross-functional team efforts by assisting with tasks in other departments as needed, contributing to overall store success.
- Collaborated with other team members to ensure a smooth workflow within the department during peak times.
- Protected consumers by consistently following food handling and safety guidelines.
Barista
Starbucks
07.2022 - 02.2024
- Maintained a clean and organized workspace for optimal productivity and safety.
- Promoted a welcoming atmosphere by greeting customers with a friendly demeanor and promptly addressing their needs.
- Pleasantly interacted with customers during hectic periods to promote fun, positive environment.
- Contributed to a positive team environment through effective communication and collaboration with colleagues.
Team Leader
Sacramento Chinese Community Service Center
06.2021 - 11.2023
- Organized and oversaw a variety of educational and recreational programs for students.
- Developed and implemented lesson plans focused on STEAM, arts, and wellness.
- Supervised students to ensure a safe and supportive learning environment.
- Communicated with parents and collaborated with staff to meet student needs.
- Successfully implemented changes to overcome post-pandemic obstacles
Clerk Processor
Goodwill
12.2019 - 03.2022
- Ensured efficient organization, pricing, and sorting of donated items to maximize revenue
- Ensured accurate inventory management, attractive product presentation, and outstanding customer service
- Efficiently managed store operations with a keen eye for detail, ensuring smooth functioning in a fast-paced environment
Education
Bachelor of Science - Criminal Justice
California State University, Sacramento
6000 J St, Sacramento, CA 9581905.2024
High School Diploma -
C.K. McClatchy High School
3066 Freeport Blvd, Sacramento, CA 9581806.2020
Skills
- Reliability and punctuality
- Active Listening
- Customer Service
- Problem-solving abilities
- Critical Thinking
- Data Entry
- Customer Relations
- Paperwork Processing
- Team Development
- Prioritization
- Data Collection
Languages
Spanish
Native or Bilingual
Timeline
Meat Wrapper
Costco
10.2023 - Current
Barista
Starbucks
07.2022 - 02.2024
Team Leader
Sacramento Chinese Community Service Center
06.2021 - 11.2023
Clerk Processor
Goodwill
12.2019 - 03.2022
Bachelor of Science - Criminal Justice
California State University, Sacramento
High School Diploma -
C.K. McClatchy High School
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