Summary
Overview
Work History
Education
Skills
Certification
Timeline
Generic

Brenda Conway

Birmingham,MI

Summary

Driven Bakery and Beauty Manager with a proven track record of enhancing customer satisfaction and driving sales through innovative strategies at Great Lakes Pot Pies and Neiman Marcus. Excelled in leadership, managing teams, and fostering community connections. Skilled in event coordination and adept at leveraging communication skills for business growth. Achieved significant cost savings by optimizing inventory management.

Overview

10
10
years of professional experience
1
1
Certification

Work History

Bakery Manager

Great Lakes Pot Pies
04.2018 - Current
  • Maintained a clean and safe work environment by enforcing strict adherence to food safety guidelines and regulations.
  • Arranged bakery displays to showcase baked goods, cakes, and pies to drive product sales.
  • Managed inventory and reduced waste, resulting in cost savings for the bakery.
  • Provided excellent customer service by addressing concerns promptly and professionally, resulting in repeat business.
  • Manage PopUp Shops.
  • Developed new plan for business to business sales.
  • Create new recipes for seasonal times.
  • Oversee and manage retail distribution locations.

Beauty Manager

Neiman Marcus
03.2018 - 03.2019
  • Enhanced customer satisfaction by providing personalized beauty consultations and product recommendations.
  • Analyzed sales data regularly, adjusting marketing strategies to optimize revenue generation.
  • Established partnerships with local businesses creating referral programs benefiting both partners financially.
  • Improved overall efficiency of daily operations by developing organized processes for booking appointments handling transactions and managing client records.

Beauty Event Coordinator

Christian Dior
06.2014 - 03.2018
  • Coordinated schedules and timelines for events.
  • Adapted quickly when faced with unexpected challenges or changes in plans, maintaining composure while finding effective solutions.
  • Managed event logistics and operations.
  • Collaborated with cross-functional teams to ensure seamless event execution and positive outcomes.
  • Create multiple upscale team building events.

Education

Associate of Applied Science - Ophthalmic Technology

Wayne State University
Detroit, MI
06.1985

Skills

* Communication skills

* Leadership in managing teams, employees, and customer relations

* Actively connecting in my community through various Chamber of Commerce

* On the current Board of Directors at Clawson Chamber of Commerce

* Volunteer for charity events

* Understand basic uses and features of software

Certification

ANAB-CFP Food Safety Certification.


Serve Safe Food Protection Manager Certification.


YSL Beauty Safety Certification.

Timeline

Bakery Manager

Great Lakes Pot Pies
04.2018 - Current

Beauty Manager

Neiman Marcus
03.2018 - 03.2019

Beauty Event Coordinator

Christian Dior
06.2014 - 03.2018

Associate of Applied Science - Ophthalmic Technology

Wayne State University

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