Brenda C. Sunderland
Dayton,Ohio
Summary
To obtain an RN position where my skills can be utilized in a rewarding and challenging environment.
Healthcare professional prepared for nursing roles, bringing substantial experience in patient care. Highly focused on team collaboration and achieving positive patient outcomes, adaptable to changing healthcare needs. Expertise in patient assessment, care planning, and medical documentation, coupled with compassionate approach.
Overview
22
22
years of professional experience
1
1
Certification
Work History
Referral Coordination Team RN
Veterans Health Administration
Dayton, Ohio
01.2023 - Current
- Achieved improved clinical outcomes and continuity of care through effective review of referrals for medical necessity and community care eligibility. Enhanced patient services by coordinating interdisciplinary assessments and service provisions. Strengthened collaboration with referring and specialty providers, clinic staff, and community services to minimize healthcare costs. Promoted the referral coordination initiative at Dayton VA by educating providers on new service offerings. Developed triage tools in collaboration with specialty chiefs to optimize the referral process. Expanded care modalities by training staff on telehealth services, including VVC and e-consults.
- Achieved enhanced organizational performance outcomes by facilitating the effective use of consult toolbox among all users at Dayton VA Medical Center. Delivered comprehensive training sessions to staff, resulting in improved communication and increased access to care. Collaborated with an interdisciplinary team to ensure successful implementation of consult toolbox initiatives.
- Achieved successful Oracle Cerner training completion in December 2022, facilitating medical centers' readiness for Oracle Cerner EHRM. Improved medication management processes through contributions to Columbus VA's medication audits in Cerner.
- Acted as a resource for co-workers, delivering expert guidance and training on Oracle Cerner systems in preparation for go-live.
- Chair for the Unit Based Practice Council for PBS, promoting engagement and addressing unit-specific concerns.
- Participated in strategic discussions on nursing excellence as part of the coordinating council, driving improvements in nursing practices.
RN Care Manager
Veterans Health Administration
Lima, Ohio
01.2016 - 01.2023
- Provide nursing care in an ambulatory care setting as a part of a Patient Aligned Care Team. Requiring close collaboration with Providers, Licensed Practical Nurse, and Medical Support Assistant daily for best patient care. Assist provider with ordering labs, testing, supplies, and placing consults. Daily telephonic duties for chronic disease management, abnormal labs, abnormal test results, and discussing treatment options as directed by provider. Telephonic assessment and reassessment of symptoms, utilizing critical thinking to assess urgency of care needed. Assisting patients with available resources/consults to meet care needs, such as tele health monitoring, home equipment, nutritional assistance, weight management classes, home health and hospice services, medication reconciliation, prosthetic needs, community resource availability and billing issues. Assess patients that walk into clinic on an unscheduled basis for urgent care need, prioritizing time frame in which patient will need seen. Face to face visits with patients for chronic disease management, obtaining VS, reviewing home blood pressure/blood sugar readings, education, assessing patient compliance of current treatment plan, and collaboration with provider regarding findings. Monitor for hospital discharge both VA and private sector, telephonic communication with discharging facilities/providers to help facilitate patients home care needs. Telephonic communication with pharmacy regarding alternatives for non-formulary medications, required testing needed for certain medications, medication refill and renewal needs. Close collaboration with community care and other specialty services to ensure continuity of care and timely care. Providing education to patients regarding VHA guidelines for community care and other services. Daily electronic documentation. Access the Primary Care Almanac to review chronic disease, opioid, and access measures.
- My volunteer duties include serving as the Collateral Duty Safety Officer for the Lima CBOC, a member of the Unit Practice council, and completing COVID screening and testing at the Lima CBOC.
- I serve on the PHI & Long Covid symptom evaluation project. Ensuring patients are current with preventative health, chronic disease management, and have the follow up needed for long COVID symptoms.
- Implemented the Zio Patch (cardiac heart rhythm monitoring) process at the Lima clinic, which is cost effective for both the patients and the organization. Prior to implementation patients would have to drive to the main campus, which was a geographical burden for most. The process included writing the policy/procedure for the Lima CBOC and training of all staff.
Admissions Manager
State of the Heart Hospice
Greenville, Ohio
04.2015 - 01.2016
- Responsible for direct leadership and supervision of clinical team which include: Registered Nurses, Licensed Practical Nurses. Duties include: Responsibilities of direct supervision, good communication skills, coordinating care of all patients, oversight of admission and referral documentation, budgets, ensuring cost effective managed care, staff development, collaborate with interdisciplinary members to ensure best patient care outcome, education and ensuring quality care of patients. Assisting with admissions and intake to ensure patients given care timely.
Team Manager
State of the Heart Hospice
Portland, Indiana
02.2011 - 04.2015
- Responsible for direct leadership and supervision of clinical team which include: Registered Nurses, Licensed Practical Nurses, State Tested Nurse Aides, and a Medical Secretary. Duties include: Responsibilities of direct supervision, good communication skills, coordinating care of all patients, oversight of documentation, budgets, ensuring cost effective managed care, lead team meetings, staff development, collaborate with interdisciplinary members to ensure best patient care outcome, education and ensuring quality care of patients.
- Other management duties include: Lead bi-weekly multidisciplinary meetings with Medical Director, review of plan of care/diagnoses for each patient, close collaboration with clinical nurse manager, attending physicians, and medical director, chart reviews/audits ensuring compliance with Conditions of Participation (COP), Centers for Medicare and Medicaid services (CMS), and Joint Commission on Accreditation of Healthcare Organizations (JCAHO) requirements. Assisted in development, reviewing, and updating of Policies and Procedures. Participated in Quality Assurance Performance Improvement (QAPI) projects to assist with compliance. Hiring and training of new staff. Assisting in patient care as needed.
Hospice Nurse Case Manager
State of the Heart Hospice
07.2009 - 02.2011
- Provide and manage palliative end of life care for patients diagnosed with terminal illnesses. Managing a caseload of up to 15 patients. Coordinating care with all disciplines for continuity of care. Continual review of patient's plan of care for treatment and cost effectiveness. Documenting according to JCAHO and CMS requirements. As well as performing chart reviews to assure compliance with CMS and JCAHO requirements. Managing CNA care plans as well as supervision of CNA duties for patients managed. Floating between Ohio and Indiana offices to assist with visits, admission, referrals, and other duties as assigned. Attending bi-weekly IDG meetings as well as other mandatory/non-mandatory meetings as per company policy. Maintaining PICC lines, IV's, and G-tubes. Participated in home vent training.
Critical Care Nurse
Mercer Health
Coldwater, Ohio
06.2005 - 07.2009
- Provide acute nursing care for 1-7 patients each day in an ICU and Telemetry setting. Duties include but are not limited to; monitoring heart rhythms, patients on ventilators, IV therapy, frequent assessments of critical and post op patients, as well as discharge planning and admitting. Care also includes treatment and documentation per policy and procedure as well as OSHA and JCAHO requirements. Assisted in transporting patients to other hospitals. As well as a float nurse assisting with all emergency situations.
Registered Nurse
Laurels of Shane Hill
Rockford, Ohio
05.2004 - 01.2006
- Provide standard nursing care for 25-30 patients each day in a 100-bed facility. Duties include but are not limited to; Charge nurse from 7 p.m. until 7 a.m. Initiating treatment plans, IV therapy, peritoneal dialysis, care of post-op, end-of-life care, and dementia in the elderly.
Education
Master's - Nursing Leadership and Management
Western Governors University
Salt Lake City, Utah01-2021
Bachelor of Science - Nursing
Western Governors University
Salt Lake City, UT08-2016
Associates Degree - Applied Science in Nursing
Rhodes State University
Lima, Ohio03-2004
Certification
- Registered Nurse licensed in Ohio
- Ohio license number-RN311173
- Certified Case Manager
- Certificate number-4204666
- BLS
Timeline
Referral Coordination Team RN
Veterans Health Administration
01.2023 - Current
RN Care Manager
Veterans Health Administration
01.2016 - 01.2023
Admissions Manager
State of the Heart Hospice
04.2015 - 01.2016
Team Manager
State of the Heart Hospice
02.2011 - 04.2015
Hospice Nurse Case Manager
State of the Heart Hospice
07.2009 - 02.2011
Critical Care Nurse
Mercer Health
06.2005 - 07.2009
Registered Nurse
Laurels of Shane Hill
05.2004 - 01.2006
Associates Degree - Applied Science in Nursing
Rhodes State University
Master's - Nursing Leadership and Management
Western Governors University
Bachelor of Science - Nursing
Western Governors University