Brenda Damitz
Gladstone,Mi
Summary
I would like to obtain a part-time or full-time job to improve my experience in the work field and build my skill set.
I grew up as a wrestler and pushed to achieve all my dreams. I strive to do my best at everything. I have provided excellent customer service and task execution in hospitality, administrative, retail, airline, and production line environments.
Overview
13
13
years of professional experience
Work History
Operations Manager
Terrace Bay Hotel
07.2019 - Current
- Oversee housekeeping and front desk, Biggby Coffee
- Manage corporate room blocks and events.
- Make schedules, order food and supplies
- Daily operations tasks and small projects.
Waitress/ Bartender
Rusty Rail
10.2023 - Current
- Provided support during busy periods by assisting other servers in cleaning tables and resetting them quickly for incoming guests.
- Enhanced customer satisfaction by providing attentive service and promptly addressing any concerns.
- Consistently exceeded management''s performance expectations while adhering to company policies and procedures.
- Make drinks and assist at the bar
Customer Service/Manager of Operations
Race-Driven
04.2015 - 11.2018
- Providing customer service, pack and ship orders
- Answering questions on the phone.
- Working with dealers, companies to make orders
- Created invoices and POs
Ramp Agent
Delta Airlines
01.2013 - 01.2015
- Providing customer service at ticket counter
- Loading and unloading bags from cargo bin.
Production Line Worker
Aramark Uniform Services
01.2012
- Maintaining, folding, and ironing linen and napkins.
Cashier
Bay West Bookstore
01.2011 - 01.2012
- Customer service, sales, and stocking product.
Education
Bay De Noc Community College
Iron Mountain, MIWest Iron County High School
Stambaugh, MI01.2011
Skills
- Quickbooks
- Word, Excel, Powerpoint, sheets, doc, drive
- Customer service experience
- Adept at physical tasks
- Multi tasking
- Engaging with customer's
- Profit and loss sheets
- Shipping and receiving
Accomplishments
- Assisting wrestling practice
- Wrestler for 15 years
- Track, Cross Country
References
- Sharon Damitz, 1 906-399-0620
- Jeff Chernach, 1 906-367-1859
- Amy Stanfill, 1 310-486-1317
Timeline
Waitress/ Bartender
Rusty Rail
10.2023 - Current
Operations Manager
Terrace Bay Hotel
07.2019 - Current
Customer Service/Manager of Operations
Race-Driven
04.2015 - 11.2018
Ramp Agent
Delta Airlines
01.2013 - 01.2015
Production Line Worker
Aramark Uniform Services
01.2012
Cashier
Bay West Bookstore
01.2011 - 01.2012
Bay De Noc Community College
West Iron County High School
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