Brenda Davis
Baltimore,MD
Summary
Dependable and versatile worker that is flexible and open to new opportunities for growth. Motivated professional offering excellent skills in customer service, cash handling, and deep cleaning services.
Overview
13
13
years of professional experience
Work History
Cashier
Baltimore Washington Medical Center
10.2022 - Current
- Assisted customers with inquiries and provided exceptional service, resulting in positive feedback from shoppers.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Maintained balanced cash drawer, ensuring accurate accounting at end of each shift.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Maintained clean and organized work environment for optimal food prep efficiency.
- Prepped food for patients and staff.
- Improved inventory accuracy by conducting regular stock audits and updating records accordingly.
Environmental Services Lead
Baltimore Washington Medical Center
02.2017 - 05.2019
- Trained staff to learn how to properly use chemical products
- Resolved nurse and patient complaints
- Followed all hospital and legal protocols for managing blood borne pathogens
- Maintained high hospital standards of cleanliness and sanitation
- Enhanced client satisfaction by providing exceptional housekeeping and organizational services.
- Enhanced room cleanliness by implementing efficient housekeeping inspection procedures and checklists.
- Performed housekeeping duties such as dusting, mopping, vacuuming, and sanitizing countertops.
Dietary Aid & Customer Services Representative
Good Shepherd Services
07.2015 - 08.2016
- Tracked and recorded inventory within Microsoft Excel
- Prepared breakfast, lunch, dinner, and various snacks for children
- Assembled displays and stock freezer & storage spaces
- Cleaned and sanitized workspace
Nutrition Service Aide
Sodexo
10.2011 - 02.2015
- Maintained food and sanitation standards to prevent food-borne illness
- Actively monitored food temperature throughout storage, preparation, and delivery processes to maintain food safety standards
- Promoted positive dining experience for patients through attentive customer service and effective problem resolution.
Education
High School Diploma -
Heritage High School
Baltimore, United States06.2006
Skills
- Problem Solving
- Customer Service
- Attention to detail
- Excellent interpersonal skills
- Organization
- Deep Cleaning
- Computer Skills
Timeline
Cashier
Baltimore Washington Medical Center
10.2022 - Current
Environmental Services Lead
Baltimore Washington Medical Center
02.2017 - 05.2019
Dietary Aid & Customer Services Representative
Good Shepherd Services
07.2015 - 08.2016
Nutrition Service Aide
Sodexo
10.2011 - 02.2015
High School Diploma -
Heritage High School
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