Brenda Dotson
Camas
Summary
Dynamic operations leader with a proven track record at Finders Insurance Agency, excelling in customer relations and team oversight. Successfully developed strategic growth plans, enhancing revenue and market share. Renowned for fostering strong client relationships and implementing training programs that boosted employee morale and skills proficiency.
Overview
28
28
years of professional experience
Work History
Owner
Salud Italian Dining, Storage and Events
01.2017 - 02.2025
- Managed day-to-day business operations.
- Developed and maintained strong relationships with clients, resulting in repeat business and referrals.
- Oversaw daily operations, ensuring all tasks were completed accurately and efficiently by team members.
- Increased customer satisfaction by implementing efficient business processes and providing exceptional service.
Operations Director
Finders Insurance Agency
03.1997 - 10.2015
- Developed strategic plans for business growth, enabling the company to expand its market share and increase revenue.
- Led, supervised and provided strategic direction for workforce of 27 employees.
- Mentored staff members, providing guidance and support that led to enhanced professional development and increased job satisfaction.
- Established quality customer relationships through consistent delivery on commitments.
- Designed training programs for employees that resulted in increased skills proficiency and higher workplace morale.
Education
Business Administration
American River College
Sacramento, CASkills
- Customer relations
- Relationship building
- Verbal and written communication
- Client service
- Operations management
- Team oversight
- Staff hiring
Timeline
Owner
Salud Italian Dining, Storage and Events
01.2017 - 02.2025
Operations Director
Finders Insurance Agency
03.1997 - 10.2015
Business Administration
American River College
Similar Profiles
Misako KawashimaMisako Kawashima
Server at Italian Dining DONAServer at Italian Dining DONA
Vishal KashyapVishal Kashyap
Restaurant Supervisor Intern as J1 at Dean's Italian Steakhouse(Fine-Dining Restaurant)Restaurant Supervisor Intern as J1 at Dean's Italian Steakhouse(Fine-Dining Restaurant)
Cecelia MitchellCecelia Mitchell
Hostess at Roma Casual Italian & Greek DiningHostess at Roma Casual Italian & Greek Dining