Brenda Douglas
Kennewick,WA
Summary
Dedicated cashier assistant with strong cash handling and customer service skills. Committed to creating inviting shopping environments and enhancing customer satisfaction through effective product knowledge and problem-solving abilities.
Overview
19
19
years of professional experience
Work History
Cashier Assistant
Mzanzi hardware
Sandfontein, South Africa
04.2023 - 01.2026
- Managed cash register operations, ensuring accurate handling of cash and credit payments.
- Maintained checkout areas to ensure a clean and welcoming atmosphere for customers.
- Assisted customers with product selection and inquiries at Mzanzi Hardware.
- Provided product information and recommendations to increase customer satisfaction and loyalty.
- Handled returns and exchanges efficiently according to store policies.
- Supported inventory management by restocking shelves and monitoring stock levels.
- Organized merchandise displays to create inviting shopping environments.
- Collaborated with team members to maintain store cleanliness and organization.
Preschool Teacher
Tsholos home based teaching centre
Lerome , South Africa
03.2022 - 03.2023
- Designed engaging lesson plans tailored to diverse learning styles.
- Fostered a positive classroom environment that promoted social interaction.
- Implemented daily routines to enhance children's independence and responsibility.
- Conducted assessments to monitor student progress and development.
- Organized educational activities that encouraged creativity and exploration.
- Managed classroom behavior with positive reinforcement techniques.
- Developed professional relationships with parents through regular communication regarding student progress.
- Integrated multicultural themes into instructional plans to promote respect for diversity.
Cashier Team Lead
Bakgat biltong
Alberton, South Africa
01.2017 - 06.2021
- Supervised cashier operations, enhancing customer service efficiency and effectiveness.
- Trained new cashiers on register systems and company policies, accelerating onboarding process.
- Managed cash handling procedures to maintain accuracy and security in transactions.
- Assisted in inventory management and stock replenishment to keep shelves fully stocked.
- Resolved customer inquiries and complaints professionally to enhance satisfaction levels.
- Coordinated team schedules for adequate staffing during peak hours, optimizing service delivery.
- Implemented best practices for maintaining a clean and organized checkout area.
- Monitored cashier performance and provided feedback, improving overall service quality.
Teacher's Assistant
Gadifele kindergarten
Johannesburg, south africa
03.2010 - 06.2013
- Facilitated small group learning activities to reinforce lesson objectives.
- Supported teachers by preparing lesson materials and educational resources that enhanced classroom activities.
- Supervised children during playtime and group activities, promoting safety and active engagement.
- Supported individual student needs through one-on-one tutoring sessions.
- Engaged with parents to provide updates on student progress and foster collaborative support.
- Established positive relationships with students, parents, and faculty for collaborative support.
- Maintained a clean classroom environment while implementing discipline procedures.
- Utilized educational technology to enhance learning experiences and outcomes.
Receptionist
Lazerbuild construction
Johannesburg, South Africa
01.2007 - 05.2010
- Greeted clients and visitors with professionalism, ensuring a welcoming environment.
- Managed incoming calls, directing to appropriate staff members for efficient communication.
- Scheduled and confirmed appointments for clients and visitors, optimizing office workflow.
- Maintained organized front desk area, presenting a professional image at all times.
- Updated and recorded client information accurately to ensure account integrity.
- Performed data entry tasks promptly into various systems, safeguarding client confidentiality.
- Coordinated office supplies inventory and ordered materials to ensure uninterrupted operations.
- Compiled documents for proposals and contracts, facilitating timely support for project teams.
Education
Some College (No Degree) - Hospitality Management
Learskool Voorbrand Primary
South AfricaSkills
- Cash handling
- Point-of-sale operations
- Customer service
- Product knowledge
- Inventory management
- Order packing
- Retail operations
- Visual merchandising
- Basic math
- Problem solving
- Team collaboration
- Empathy skills
- Professional appearance
Languages
Afrikaans
Full Professional
English
Professional
Timeline
Cashier Assistant
Mzanzi hardware
04.2023 - 01.2026
Preschool Teacher
Tsholos home based teaching centre
03.2022 - 03.2023
Cashier Team Lead
Bakgat biltong
01.2017 - 06.2021
Teacher's Assistant
Gadifele kindergarten
03.2010 - 06.2013
Receptionist
Lazerbuild construction
01.2007 - 05.2010
Some College (No Degree) - Hospitality Management
Learskool Voorbrand Primary