Open To Work
Brenda Douglas
Kadlec Regional Medical Centre
Kennewick,WA
Work Preference
Job Search Status:
Open to work
Desired Job Title
Office AssistantReceptionistEnvironmental Services LeadEnvironmental Technician
Work Type
Full Time
Location Preference
On-SiteRemote
Location:
Kennewick, WAPascoRichland, WA
Open to relocation:
No
Minimum Desired Compensation
$45000/yr
Important To Me
Work from home optionPersonal development programsWork-life balance
2
Languages
20
Years of experience
Improved customer satisfaction through strong cash handling, customer service, product knowledge, and problem-solving support in welcoming store environments.
Work History
Environmental Service Technician
6 Months- Cleaned patient rooms, restrooms, and high-touch surfaces following infection control standards.
- Disinfected isolation areas using approved chemicals and hospital sanitation procedures.
- Removed waste, soiled linen, and biohazard materials according to safety protocols.
- Maintained floor care through mopping, scrubbing, and restorative cleaning equipment.
- Responded promptly to cleaning requests from nursing and support staff.
- Trained new staff on sanitation procedures, equipment use, and safety practices.
- Maintained patient and hospital confidentiality.
- Ensured timely completion of assigned tasks by prioritizing duties based on urgency and importance.
- Handled spills in work and common areas and used proper methods to clean and sanitize each material.
- Worked with team members from multiple departments to maintain strict cleanliness standards.
- Followed specific cleaning schedules based on patient needs.
- Utilized industry-standard tools and equipment effectively for various cleaning processes while minimizing wear-and-tear costs on company resources.
- Demonstrated commitment to professional development by attending relevant training sessions provided by the organization regularly.
- Contributed to infection control efforts by adhering to strict sanitation protocols during cleaning tasks.
- Reduced cross-contamination risks by thoroughly sanitizing high-touch surfaces in patient rooms and common areas.
Cashier Assistant
2 Years 9 Months- Managed cash register operations, ensuring accurate handling of cash and credit payments.
- Maintained checkout areas to ensure a clean and welcoming atmosphere for customers.
- Assisted customers with product selection and inquiries at Mzanzi Hardware.
- Provided product information and recommendations to increase customer satisfaction and loyalty.
- Handled returns and exchanges efficiently according to store policies.
- Supported inventory management by restocking shelves and monitoring stock levels.
- Organized merchandise displays to create inviting shopping environments.
- Collaborated with team members to maintain store cleanliness and organization.
- Processed POS transactions accurately, maintaining smooth checkout flow and secure cash handling.
- Assisted customers with product pricing, availability, and location inquiries.
- Managed returns and exchanges, ensuring policy compliance and accurate documentation.
- Replenished counter supplies and organized front-end displays for uninterrupted operations.
- Met customer needs through polite, friendly and attentive service.
- Handled cash drawer responsibly, accurately counting change and ensuring daily balances were correct.
- Helped customers complete purchases, locate items, and join reward programs.
Preschool Teacher
1 Year- Designed engaging lesson plans tailored to diverse learning styles.
- Fostered a positive classroom environment that promoted social interaction.
- Implemented daily routines to enhance children's independence and responsibility.
- Conducted assessments to monitor student progress and development.
- Organized educational activities that encouraged creativity and exploration.
- Managed classroom behavior with positive reinforcement techniques.
- Developed professional relationships with parents through regular communication regarding student progress.
- Integrated multicultural themes into instructional plans to promote respect for diversity.
- Planned age-appropriate lessons supporting early literacy, numeracy, and social development.
- Managed daily classroom routines, ensuring safe, organized, and engaging learning environment.
- Assessed learner progress and adapted activities to individual developmental needs.
- Guided children through structured play, reinforcing behavior, sharing, and communication skills.
- Prepared learning materials and hands-on resources for daily instructional activities.
- Observed classroom behavior and applied positive discipline strategies consistently.
- Maintained records, cleaned learning spaces, and ensured materials remained accessible and orderly.
- Developed strong relationships with parents and caregivers, providing regular updates on their child''s progress and addressing any concerns proactively.
Cashier Team Lead
4 Years 5 Months- Supervised cashier operations, enhancing customer service efficiency and effectiveness.
- Trained new cashiers on register systems and company policies, accelerating onboarding process.
- Managed cash handling procedures to maintain accuracy and security in transactions.
- Assisted in inventory management and stock replenishment to keep shelves fully stocked.
- Resolved customer inquiries and complaints professionally to enhance satisfaction levels.
- Coordinated team schedules for adequate staffing during peak hours, optimizing service delivery.
- Implemented best practices for maintaining a clean and organized checkout area.
- Monitored cashier performance and provided feedback, improving overall service quality.
- Supervised cashier shifts, assigned tills, and maintained smooth front-end workflow.
- Trained new cashiers on POS procedures, cash handling, and customer service standards.
- Reconciled tills, verified cash counts, and resolved register discrepancies accurately.
- Monitored checkout lines, redirected staff, and reduced customer wait times.
- Enforced payment policies, age-check procedures, and loss-prevention standards.
- Coordinated stock replenishment near tills to support continuous service.
- Resolved customer queries and complaints with calm, professional service.
- Performed store opening, closing, and shift-change actions and kept accurate shift-change logs.
- Processed both cash and card purchases and returns.
- Worked extra shifts during busy periods and covered for call-in employees to maintain service levels.
- Trained, mentored, and developed new cashiers with positive and encouraging techniques to maximize performance and team contributions.
Teacher's Assistant
3 Years 3 Months- Facilitated small group learning activities to reinforce lesson objectives.
- Supported teachers by preparing lesson materials and educational resources that enhanced classroom activities.
- Supervised children during playtime and group activities, promoting safety and active engagement.
- Supported individual student needs through one-on-one tutoring sessions.
- Engaged with parents to provide updates on student progress and foster collaborative support.
- Established positive relationships with students, parents, and faculty for collaborative support.
- Maintained a clean classroom environment while implementing discipline procedures.
- Utilized educational technology to enhance learning experiences and outcomes.
- Supported lead teachers with classroom activities and daily lesson preparation.
- Supervised children during playtime, transitions, and mealtime routines.
- Organized learning materials, toys, and classroom resources for smooth instruction.
- Maintained clean, safe classroom spaces and reinforced hygiene practices.
- Communicated child needs and progress to teachers and parents clearly.
- Helped track attendance, routines, and daily classroom observations accurately.
- Ensured the safety of all students by adhering strictly to school policies regarding proper supervision during class times as well as extracurricular activities.
- Increased student engagement with dynamic lesson plans designed to accommodate diverse learning styles.
- Collaborated with colleagues to share best practices, resulting in consistent teaching approaches across multiple classrooms.
- Supported the lead teacher in developing curriculum materials, ensuring alignment with state standards and educational objectives.
Receptionist
3 Years 4 Months- Greeted clients and visitors with professionalism, ensuring a welcoming environment.
- Managed incoming calls, directing to appropriate staff members for efficient communication.
- Scheduled and confirmed appointments for clients and visitors, optimizing office workflow.
- Maintained organized front desk area, presenting a professional image at all times.
- Updated and recorded client information accurately to ensure account integrity.
- Performed data entry tasks promptly into various systems, safeguarding client confidentiality.
- Coordinated office supplies inventory and ordered materials to ensure uninterrupted operations.
- Compiled documents for proposals and contracts, facilitating timely support for project teams.
- Greeted visitors, vendors, and contractors while maintaining professional front-desk operations.
- Scheduled appointments, meetings, and deliveries to support construction office workflows.
- Maintained organized filing systems for invoices, permits, and client records.
- Prepared documents, forms, and office materials for project and administrative teams.
- Coordinated with field crews and office staff to relay messages promptly and clearly.
- Resolved front-desk requests efficiently while supporting smooth daily office operations.
- Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
- Confirmed appointments, communicated with clients, and updated client records.
- Answered phone promptly and directed incoming calls to correct offices.
- Kept reception area clean and neat to give visitors positive first impression.
- Resolved customer problems and complaints.
- Handled cash transactions and maintained sales and payments records accurately.
- Responded to inquiries from callers seeking information.
- Maintained a well-organized reception area with updated materials, contributing to a welcoming environment for visitors.
Education
High School Diploma
- Ive enrolled with Columbia basin college to get my GED . So I will be able to futher my self in life . I will be starting in the new trimester coming up soon.
Skills
Accurate cash handling supported reliable checkout performance.
Smooth point-of-sale operations kept sales moving efficiently.
Positive customer service improved store experience and repeat business.
Strong product knowledge helped answer questions and guide purchases.
Well-managed inventory practices kept stock organized and accessible.
Careful order packing supported correct and timely fulfillment.
Efficient retail operations contributed to consistent daily workflow.
Effective visual merchandising strengthened product presentation.
Basic math skills supported accurate totals and cash balancing.
Practical problem solving resolved issues without delay.
Strong team collaboration helped meet store goals.
Professional appearance reinforced polished customer-facing service.
Languages
Afrikaans
Full Professional
English
Professional
Education and Training
other
References
References available upon request.
Additional Information
I do have a Valid drivers license with my own reliable transportation . So i am able to commute to and from work .
Timeline
Environmental Service Technician
Kadlec Regional Medical Centre
04.2026 - CurrentRead More
Cashier Assistant
Mzanzi hardware
04.2023 - 01.2026Read More
Preschool Teacher
Tsholos home based teaching centre
03.2022 - 03.2023Read More
Cashier Team Lead
Bakgat biltong
01.2017 - 06.2021Read More
Teacher's Assistant
Gadifele kindergarten
03.2010 - 06.2013Read More
Receptionist
Lazerbuild construction
01.2007 - 05.2010Read More
Hoer Skool Die Fakkel
High School Diploma
Read More