BRENDA ESPARZA PELAYO
YUMA
Summary
Dynamic professional with a proven track record in customer service and team collaboration.
Professional coordinator with high commitment to results. Proven ability in managing workflows, optimizing processes, and enhancing team efficiency. Strong focus on collaboration and adaptability, ensuring seamless operations in dynamic environments. Skilled in problem-solving, process improvement, and using various software tools to achieve organizational goals.
Overview
1
1
year of professional experience
Work History
WAITRESS
DURON'S EL ZARAPE
11.2024 - Current
- Handled high-pressure situations with composure, maintaining excellent service standards even during busy shifts.
- Exhibited strong multitasking abilities, balancing multiple tables and orders while delivering prompt service.
- Maintained clean and welcoming dining environment, ensuring a positive guest experience.
- Remained calm and poised when dealing with difficult customers or during busy shifts.
- Collaborated with team members to consistently provide efficient service during peak hours.
Immigration Processing Coordinator
SOSI
04.2024 - 04.2025
- Receiving and processing custody of detainees.
- Maintaining well-being of detainees outside of a secure complex.
- Inventorying, tagging, and storing detainees' personal property for tracking purposes.
- Transporting detainees to proceedings and medical facilities.
- Communicating in the Spanish language.
- Coordinated individual duties after careful evaluation of each employee's skill level and knowledge.
Education
GED -
Arizona Western College
Yuma, AZ03-2010
Skills
- Customer service
- Team collaboration
- Software knowledge
- Document management
- Logistics management
- Problem-solving
- Multitasking Abilities
- Team leadership
- Microsoft office
- Leadership development
Languages
Spanish
Native or Bilingual
Timeline
WAITRESS
DURON'S EL ZARAPE
11.2024 - Current
Immigration Processing Coordinator
SOSI
04.2024 - 04.2025
GED -
Arizona Western College
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