Brenda Fischer Zentz
Tractor Supply
Woodland Park,CO
23
years of professional experience
3
Certification
Experienced retail sales management and emergency services. I am looking to utilize skills in a progressive environment with drive to excel. Excellent communication and interpersonal skills, strong work ethic, effective in a solo or team environment.
Dynamic individual with hands-on experience in emergency services and talent for navigating challenges. Brings strong problem-solving skills and proactive approach to new tasks. Known for adaptability, creativity, and results-oriented mindset. Committed to making meaningful contributions and advancing organizational goals.
Work History
Business Owner
- Portrait photography since 2021 www.zentzphotography.com
Sales associate
12 Years 9 Months- Assisted customers with product selection and inquiries to enhance shopping experience.
- Maintained store organization and cleanliness to ensure optimal presentation of merchandise.
- Operated point-of-sale system efficiently to process transactions and manage inventory.
- Collaborated with team members to restock shelves and manage inventory levels effectively.
- Educated customers on product features and benefits to drive informed purchasing decisions.
- Handled customer returns and exchanges professionally, ensuring satisfaction and loyalty.
- Participated in promotional events to boost sales and engage community interest in products.
Colorado State Certified Driving Examiner
3 Years- Hired as administrative assistant and conducted BOST (basic operator skills test) for individuals in private school setting and for the general public.
Associate Manager
4 Years- Hired as Assistant Manager, I am responsible for assisting Chief Workshop Manager in operational procedures, hiring and training staff. I assist in visual merchandising, party management, ordering supplies, coaching the team, sending reports to district manager such as business recap on weekly basis, and staying within earned payroll hours.
Manager
3 Years- First hired as assistant manager and then later promoted to manager. I was responsible for overall operational procedures of the store. I assisted in hiring and training of sales team, visual merchandising, receiving, transferring shipment, and scheduled staff according to earned payroll.
Retail Sales
2 Years- Assisted new upcoming brides in selecting wedding attire for herself and bridal party, suggested best options, advised guests of possible alterations and placed orders. I was responsible as a solo bridal consultant for $250,000.00 in 1 years’ time.
Education
High School Diploma
Skills
Customer service
Customer relations
Attention to detail
Driven and determined
Entrepreneurial personality
Relationship building
Employee training
Team collaboration and leadership
Accomplishments
- Supervised team of 6-10 staff members.
Certification
- Licensed EMT/Paramedic - 0101/1993 to 10/31/1999
- Emergency Medical Dispatcher, National Academy of Emergency Medical Dispatch - 2002
- Firefighter II , Illinois State Fire Marshall - 07/26/1994
Experience and Accomplishments
- Management
- Responsible for operational procedures, training, coaching staff to reach sales goals.
- Operated as part of a management team for overall profit of the company.
- Part of a team that helped the company reach “Fortune 500” top 100 companies to work for.
- I was communications training officer for Grayslake Police Department, training 911 dispatchers from 1996-1998.
- Technical
- Operated various computerized phone and radio systems throughout both careers.
- Used computer systems for both emergency services and retail services the last 12 years including CCIC/NCIC and LEADS.
- Learned record keeping, various copying machines, fax machines, and anything that plugs into an outlet since 1991.
Emergency Services History
- Bonnie Brook Fire Department (now called Beach Park Fire Department)
- 3233 N. Lewis Ave.
- Beach Park, IL 60087 (847) 662-2642
- Contact: Ted Zelek
- Employed from 1991-1997
- Duties: Firefighter II, Paramedic
- Grayslake Police Department
- 33 S. Whitney
- Grayslake, IL 60030 (847) 223-2341
- Contact: Sue Bobka
- Employed from 08-1996 – 11-1998
- Duties: Dispatch for fire, police, and rescue, communications training officer
- Vail Police Department
- 75 S. Frontage Rd.
- Vail, CO 81657 (970)479-2200
- Contact: Becky Comroe
- Employed from 12-1998 – 7-1999
- Duties – Dispatch trainee for Eagle County, all law and fire agencies.
- La Plata County Emergency Center
- 221 Turner Dr.
- Durango, CO 81301 (970) 385-2900
- Contact: Dan Long
- Employed from 4-2000 – 8-2001
- Duties: Dispatch for La Plata county, all law and fire agencies.
Timeline
Sales associate
Tractor Supply
01.2014 - CurrentRead More
Colorado State Certified Driving Examiner
Drivers Safety Consultants
01.2012 - 01.2015Read More
Associate Manager
Build-A-Bear Workshop
01.2008 - 01.2012Read More
Manager
Wilson’s Leather
01.2005 - 01.2008Read More
Retail Sales
David’s Bridal
01.2003 - 01.2005Read More
Business Owner
Zentz Photography
Read More
Carlsbad Senior High
High School Diploma
Read More