Summary
Overview
Work History
Education
Skills
Work Availability
Quote
Timeline
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Brenda Gagne

Brenda Gagne

Roseville,CA

Summary

Resourceful Manager offering history of success coordinating and monitoring operations across various departments. Effective leader and problem-solver dedicated to streamlining operations to decrease costs and promote organizational efficiency. Highly committed with hardworking mentality to maintain quality of services and products.

Overview

38
38
years of professional experience

Work History

Starbucks Manager

Safeway
07.2019 - Current
  • Increased customer service score from 13 to 75 over 4 months by proper customer service etiquette.
  • Steadily increased sales from 5k a week to 8-10k
  • Decreased waste by accurate inventory analysis and proper first in first out.

Project Controls Administrator

Wireless Facilities Inc.
01.2006 - 03.2007
  • Produced regular project update reports for senior business leaders through Excel spreadsheet.
  • Accomplished multiple tasks ie,... Ordering parts, pre-making site kits, reserving hotels, file maintenance.
  • Increased how fast technicians got out of the warehouse by 45 minutes by pre making kits.
  • Increased 1 site install a day per team by pre making kits and pre inputting site numbers to equipment serial numbers into Excel spreadsheet.

Broadcast Technician

EMF Broadcasting
11.2003 - 06.2005
  • Troubleshot issues with broadcast systems to resolve problems quickly to minimize downtime and prevent FCC fines and penalties.
  • Installed and configured broadcast software.
  • Researched and evaluated potential suppliers to determine best fits for company needs and to identify cost savings opportunities. Saved 10 minutes per connection with an Andrew commscope automated tool and $75 per 100ft coaxial cable.
  • Omni Processors, Remote Interface systems, Sage Endecs

Construction Helper

Curtis Brothers
06.1998 - 10.2003
  • Loaded and unloaded building materials used for construction.
  • Measured dimensions of finished pieces for conformance to specifications.
  • Operated various hand tools, ie,.. skill saws, sawzalls, power drills, hammers, wrenches, sanders

Lead Technician

Avantek/Hewlett Packard
09.1985 - 06.1989
  • Tracked equipment and inventory, maintaining prescribed calibration schedules.
  • Tested components and systems to customer specifications with various test monitors i.e., scalar network analyzers, noise and power meters.
  • Managed daily activities, assigned tasks to specific staff members, collaborated with Engineers, assembly, and schedulers to be ahead of testing by 2 weeks.

Education

No Degree - Electronics Technology

American River College
Sacramento, CA

Certificate - Exercise And Nutrition

Sierra College
Rocklin, CA
06.2017

Certificate - Photovoltaics

Sierra College
Rocklin, CA
06.2016

Associate of Arts - Music

Hartnell College
Salinas, CA
06.1997

Skills

  • Document Control
  • Employee Training
  • Assignment and Project Coordination
  • Schedule Management
  • System Testing
  • Employee Performance Reviews
  • Technical Troubleshooting
  • Customer Relationships
  • Material Needs Determination
  • Hand Tool Operations
  • Assembly and Production
  • Inventory Replenishment
  • Warehouse Organization
  • Office Supplies and Inventory

Work Availability

monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
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Quote

The way to get started is to quit talking and begin doing.
Walt Disney

Timeline

Starbucks Manager

Safeway
07.2019 - Current

Project Controls Administrator

Wireless Facilities Inc.
01.2006 - 03.2007

Broadcast Technician

EMF Broadcasting
11.2003 - 06.2005

Construction Helper

Curtis Brothers
06.1998 - 10.2003

Lead Technician

Avantek/Hewlett Packard
09.1985 - 06.1989

No Degree - Electronics Technology

American River College

Certificate - Exercise And Nutrition

Sierra College

Certificate - Photovoltaics

Sierra College

Associate of Arts - Music

Hartnell College

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Brenda Gagne