Brenda Garcia
Las Vegas,Nevada
Summary
I am a Detail-oriented professional with strong analytical, critical thinking and communication skills. I am passionate about process improvement to increase efficiency and overall profitability. Strong organizational skills to manage multiple competing priorities while maintaining a positive attitude and strong work ethic in the workplace environment. Seeking a position where I can utilize my skills as well as grow within the company. I have a degree in the Health Sciences Field from University of Nevada Las Vegas.
Overview
1
1
Language
5
5
years of post-secondary education
8
8
years of professional experience
Work History
HR Operations Analyst II (Benefits Analyst)
MGM Resorts International Career Center Corporate)
Las Vegas , NV
10.2019 - 03.2020
- Built an efficient, automated report in Workday system on employee count by region that saved hours per week for executive and departmental leadership.
- Input information in Workday on employee terminations and new hires.
- Performed ad-hoc SQL queries to create financial and health plan utilization reporting for quarterly and annual analysis.
- Made large electronic payments to Unite Here Union monthly and kept records.
- Performed Research on Payroll issues and Corrected in Workday as appropriate.
Medical Billing Assistant
UNLV School Of Medicine
Las Vegas , Nevada
08.2016 - 10.2019
- Efficiently managed a data collection of patient insurance information, hospital procedure data, and billing codes which provided excellent audit outcomes.
- Increased monthly revenue by (~20%) by researching and resolving insurance payments that were not applied to patient accounts.
- Developed a new spreadsheet to keep track of outstanding balances on patient accounts which resulted in increased revenue for the company.
- Trained new employees on multiple medical billing programs and data entry software.
Credit Representative
Neiman Marcus
Las Vegas , Nevada
07.2014 - 08.2016
- Advanced new credit card openings by 40% by discussing benefits of membership.
- Created the report on daily, weekly, and monthly credit account openings.
- Elevated customer satisfaction by performing maintenance on credit accounts such as processing payments, credit increases, approval of large purchases, and fraud detection.
- Applied problem-solving skills to resolve disputes and facilitate payments.
Bank Teller
Bank of America
Las Vegas , Nevada
07.2012 - 07.2014
- Experience in operating 200+ transactions per day while ensuring a positive interaction with customers and merchants.
- Met weekly quota by 30% by promoting financial products such as auto loans and home loans.
- Accurately balanced assigned cash drawer daily handling up to $50,000 dollars cash daily.
- Educated customers on use of banking website and mobile apps.
Education
Bachelor of Science - Nutrition Sciences - Allied Health Sciences
University of Nevada Las Vegas
Las Vegas, NV 07.2014 - 05.2019
Skills
Data Analysis
undefinedTimeline
HR Operations Analyst II (Benefits Analyst)
MGM Resorts International Career Center Corporate)
10.2019 - 03.2020
Medical Billing Assistant
UNLV School Of Medicine
08.2016 - 10.2019
Credit Representative
Neiman Marcus
07.2014 - 08.2016
Bachelor of Science - Nutrition Sciences - Allied Health Sciences
University of Nevada Las Vegas
07.2014 - 05.2019
Bank Teller
Bank of America
07.2012 - 07.2014
Similar Profiles
Monica MartinezMonica Martinez
Title 31 Compliance Analyst at MGM Resorts International CorporateTitle 31 Compliance Analyst at MGM Resorts International Corporate
Melanie DeSarioMelanie DeSario
Lead Floral Designer at MGM Resorts CorporateLead Floral Designer at MGM Resorts Corporate
MICHAEL PARISIMICHAEL PARISI
Dual Rate Shift Manager at MGM Resorts InternationalDual Rate Shift Manager at MGM Resorts International