Brenda Garner
Detroit,MI
Summary
At Ready Compliance, I honed my expertise in property management and enhanced client connections, leading to a significant expansion of clientele. Skilled in document preparation and problem-solving, I successfully streamlined rental processes and improved team performance through effective training, demonstrating both hard and soft skills with a focus on achievements. My mission is to have a satisfying relationship with the owners and tenants. Truly believing in keeping healthy relationships with long term tenants.
Overview
17
17
years of professional experience
Work History
Rental Assistant
Ready Compliance
Detroit, MI
03.2008 - Current
- Elevated client contentment with immediate response to inquiries.
- Maintained swift and clear communication ensuring efficient issue resolution.
- Participated in budgeting processes to keep costs down and uphold property quality.
- Responded swiftly to service calls maintaining
- high standards of property care.
- Helped clients interpret detailed lease documents and resolved any queries.
- Facilitated seamless move-in/move-out
- processes for tenants and property owners.
- Facilitated the orientation process for newly recruited staff about corporate policies and operational standards, improving team performance.
- Addressed customer disputes, enhancing loyalty and expanding clientele.
- Enhanced rental application process for greater efficiency.
- Developed strategic alliances, significantly expanding clientele.
- Addressed concerns, leading to increased satisfaction.
- Facilitated communication between tenants and maintenance teams to expedite repair processes.
- Boosted client satisfaction by tailoring rental recommendations to individual needs.
- Identified appropriate rental options based on client requirements.
- I have been a landlord since 2008
- I have assisted with enhancing portfolios
- I have work for other property management companies:assisting with walk through inspections:lead preparations, and maintenance inspections on contractual basis
- I assist landlords with filling vacant properties with Sec 8 or community assistance programs
Education
Associate Degree Applied Science -
Wayne County Community College
Detroit, MI05.2001
Skills
- Strengthening Client Connections
- Manage leases
- Document preparation
- Policy enforcement
- Rental agreement
- Timely Resolution of Maintenance Issue
- Maintenance management
- Real Estate Rental Insights
- Rental transactions
- Property Assessment
- Customer service
- Problem-solving
- Sanitization Techniques
- Consistent Dependability
- Excellent communication
- Active listening
- Informed Decision-Making
Timeline
Rental Assistant
Ready Compliance
03.2008 - Current
Associate Degree Applied Science -
Wayne County Community College