Brenda Gimpelson
Portsmouth,NH
Summary
Proficient Store Manager dedicated to hiring top-notch sales associates and maintaining smooth, efficient and highly successful store operations. Organized and effective at encouraging staff cooperation and productivity to meet and exceed objectives. Born leader and analytical problem-solver with proven team building and management success.
Overview
18
18
years of professional experience
Work History
Store Manager III
Transformco
Acton, MA
04.2019 - 02.2020
- Managed store employees successfully in fast-paced environment through proactive communication and positive feedback.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
- Managed inventory control, cash control and store opening and closing procedures.
Store Manager
Kmart, Sears Holding
Braintree, MA
08.2017 - 04.2019
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Managed inventory control, cash control and store opening and closing procedures.
Store Manager
Kmartcorp
Newburyport, MA
01.2002 - 08.2017
- Coached sales associates in product specifications, sales incentives and selling techniques, significantly increasing customer satisfaction ratings.
- Maintained proper product levels and inventory controls for merchandise and organized backroom to facilitate effective ordering and stock rotation.
- Set effective store schedules based on forecasted customer levels, individual employee knowledge and service requirements.
- Maximized sales and minimized shrinkage through excellent customer service and adherence to standard practices.
Education
Associate of Arts - Business Administration
Thomas Nelson College
Hampton, VA05.1989
Eric Smith
REFERNCES
5033433433Skills
- Policies and Procedures
- Microsoft Internet Explorer
- Customer Service
- Recruiting and Hiring
- Administrative Management
- Business Leadership
- Sales Tracking
- Store Promotions
Accomplishments
- Recruited 3 successful new managers within one year.
- Store Award for the NE Simple Store Project
- District Training Store
- Company Leadership Academy Graduate Ranked2nd
Timeline
Store Manager III
Transformco
04.2019 - 02.2020
Store Manager
Kmart, Sears Holding
08.2017 - 04.2019
Store Manager
Kmartcorp
01.2002 - 08.2017
Associate of Arts - Business Administration
Thomas Nelson College
Eric Smith
REFERNCES
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