Summary
Overview
Work History
Education
Skills
LANGUAGES
Timeline
Generic

Brenda Godinez

Nampa,USA

Summary

Front Desk Coordinator with enhancing office efficiency and patient satisfaction in dental and chiropractic settings. Demonstrates strong attention to detail and administrative skills, excelling in appointment scheduling, patient care, and insurance inquiries. Committed to fostering team collaboration and maintaining HIPAA compliance while streamlining processes to improve workflow and reduce patient wait times.

Overview

4
4
years of professional experience

Work History

Treatment Coordinator

Millennium Family Dental
2025.05 - Current
  • Coordinated patient scheduling to optimize appointment flow and reduce wait times.
  • Increased case acceptance rates through persuasive presentation of treatment options and benefits.
  • Presented financial arrangements clearly to patients, enabling informed decisions about payment options and timelines.
  • Worked effectively in fast-paced environments.
  • Proven ability to learn quickly and adapt to new situations.

Front Desk Coordinator

Lone peak dental
2024.01 - 2025.01
  • Streamlined appointment scheduling processes, reducing patient wait times and improving overall office efficiency.
  • Maintained accurate patient records and managed billing inquiries, ensuring compliance and minimizing discrepancies.
  • Assisted patients with insurance inquiries, providing clear guidance and reducing misunderstandings, which strengthened patient trust.
  • Coordinated with dental staff to streamline check-in processes, significantly reducing patient processing time and enhancing workflow.

Front Desk Coordinator

Highland Chiropractic
2022.01 - 2024.04
  • Streamlined patient intake processes, resulting in a noticeable reduction in wait times and improved overall patient satisfaction ratings.
  • Coordinated with healthcare providers to manage patient flow, fostering effective communication and optimizing daily operations.
  • Maintained accurate patient records and billing information, ensuring compliance with healthcare regulations and minimizing errors.

Education

High School Diploma - undefined

Colombia High
Nampa, Idaho
05.2016

Skills

  • Appointment Setting (Expert), Attention to Detail, Pre-Testing, Team Collaboration, Ocular Anatomy, Administrative Skills, Patient Care, HIPAA Compliance, Documentation, Data Entry

LANGUAGES

Spanish (Native), English (Native).

Timeline

Treatment Coordinator

Millennium Family Dental
2025.05 - Current

Front Desk Coordinator

Lone peak dental
2024.01 - 2025.01

Front Desk Coordinator

Highland Chiropractic
2022.01 - 2024.04

High School Diploma - undefined

Colombia High