Brenda Gomez
Manahawkin,NJ
Summary
During my time as a cashier, I learned a lot about how to reach the manager position. The most important thing I learned was how to deal with vendors and customers, always being courteous, being responsible when handling large amounts of money, and being in charge of five employees. I always tried to work as a team to ensure the store was always producing a harmonious place.
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
14
14
years of professional experience
Work History
Manager
Buy Rite Liquor Store
Manahawkin, NJ
09.2023 - Current
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
- Trained new staff members on proper food handling procedures and cooking techniques, fostering an effective team dynamic.
- Streamlined kitchen operations by implementing efficient cooking techniques and time-saving strategies.
- Learned how to prepare menu items according to precise recipes, cooking procedures and methodologies.
- Checked food temperature regularly to verify proper cooking and safety.
Cashier
Buy Rite Liquor Store
Manahawkin, NJ
09.2013 - 09.2023
- Collaborated with team members to achieve sales targets and maintain a clean, well-stocked store environment.
- Operated cash register to record transactions accurately and efficiently.
- Worked with floor team and managers to meet wide range of customer needs.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Answered questions about store policies and addressed customer concerns.
- Stocked, tagged and displayed merchandise as required.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
Cooking
Muscle Maker Grill
Manahawkin, NJ
02.2012 - 09.2013
- Greeted customers entering store and responded promptly to customer needs.
- Welcomed customers and helped determine their needs.
- Worked flexible schedule and extra shifts to meet business needs.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Maintained a balanced cash drawer, ensuring accurate accounting at the end of each shift.
- Helped customers complete purchases, locate items, and join reward programs.
- Assisted customers with returns, refunds and resolving transaction issues.
- Counted money in cash drawers at beginning and end of shifts to maintain accuracy.
- Stocked, tagged and displayed merchandise as required.
- Answered questions about store policies and addressed customer concerns.
- Mentored new employees on cashier duties and best practices, improving overall staff performance.
- Supported kitchen staff by preparing work areas before rush hours, streamlining cooking and serving process.
- Trained new staff members on proper food handling procedures and cooking techniques, fostering an effective team dynamic.
- Streamlined kitchen operations by implementing efficient cooking techniques and time-saving strategies.
- Learned how to prepare menu items according to precise recipes, cooking procedures and methodologies.
- Checked food temperature regularly to verify proper cooking and safety.
Education
Southern Regional
Manahawkin, NJSkills
- Customer service
- Team leadership
- Time management
- Decision-making
- Verbal and written communication
- Customer relationship management (CRM)
- Shift scheduling
- Policy implementation
- Conflict resolution
- Sales management
- Expense tracking
- Brand management
- Employee onboarding
- Coaching and mentoring
- Inventory management
- Positive attitude
- Hiring and training
- Scheduling and coordinating
Timeline
Manager
Buy Rite Liquor Store
09.2023 - Current
Cashier
Buy Rite Liquor Store
09.2013 - 09.2023
Cooking
Muscle Maker Grill
02.2012 - 09.2013
Southern Regional