Brenda Gomez Cano
Prince George,VA
Summary
Dedicated and empathetic Medical Assistant offering 4 years of experience in direct patient care and medical office management experience. Committed to obtaining highest level of patient satisfaction. Dedicated to complying with regulatory and practice standards. Cultivates trust and rapport with patients through excellent communication and interpersonal skills.
Overview
8
8
years of professional experience
1
1
Certification
Work History
Certified Medical Assistant
Commonwealth Primary Care ACO
Henrico, VA
08.2022 - Current
- Assisted physicians and nurses with patient exams, including taking vital signs, preparing exam rooms, and updating medical records.
- Provided support to patients by helping them fill out forms and answering their questions about health care services.
- Performed administrative duties such as scheduling appointments, answering phones, and filing paperwork.
- Prepared specimens for laboratory testing and performed routine laboratory tests.
- Administered injections, immunizations, medications, wound dressings and other treatments according to physician instructions.
- Assisted in minor surgical procedures such as suturing lacerations or removing stitches under the direction of a physician.
- Conducted diagnostic tests such as EKGs or hearing screenings in accordance with established protocols.
- Managed inventory of medical supplies ensuring adequate stock levels were maintained at all times.
- Performed laboratory tests such as rapid strep throat test or urinalysis.
- Ordered diagnostic tests such as x-rays or lab work for further evaluation of patient condition.
Bilingual Certified Medical Assistant
Capital Area Health Network
Richmond, VA
12.2020 - 08.2022
- Followed principles of asepsis and infection control to meet patient safety guidelines.
- Interviewed and engaged patients to obtain medical history, chief complaints and vital signs.
- Prepared treatment rooms for patients by cleaning surfaces and restocking supplies.
- Performed many in- house testing such as; urinalysis, pregnancy tests, rapid flu and strep tests, blood glucose and hemoglobin fingersticks testing.
- Perform ear irrigations on patients and assist providers in routine pap smears.
- Perform venipuncture routine, as well as; printing lab requisitions, ordering lab supplies from a third party source and preparing specimen for lab send off.
- Administered immunizations (ex: flu shots, hepatitis b, and tdap) and therapeutic injections (ex: Ketorolac, Depo Provera, insulin, and Rocephin).
- Assisted in COVID-19 testing and vaccinations.
- Relayed messages from patients to physicians about concerns, condition updates or refill requests to facilitate treatment.
- Educated patients about medications, procedures and physician's instructions.
- Maintained inventory, vaccination and product expiration logs to record updated documentation for tracking purposes.
- Cleaned and maintained medical equipment following procedures and standards.
Personal Care Assistant
At Home Care Staffing
Colonial Heights, VA
06.2020 - 11.2020
- Made beds, swept floors and sanitized surfaces to support activities of daily living.
- Maintained daily living standards by assisting clients with personal hygiene needs.
- Assisted with meal planning to meet nutritional plans.
- Laundered clothing and bedding to prevent infection.
- Reported concerns to nurse supervisor to promote optimal care.
- Observed patients for changes in physical, emotional, mental or behavioral condition and injuries.
- Aided with mobility and independence for disabled individuals and continually monitored safety.
- Followed safe lifting and transferring techniques to transport residents.
Internship Student
Meadowview Health Clinic
Meadowview, VA
03.2020 - 03.2020
- Shadowed staff and learned advanced work.
- Measured and recorded blood pressure, temperature and respirations.
- Observed nurse administration of oral, intramuscular and IV medications to patients as prescribed, monitoring responses for adverse reactions.
- Employed knowledge of sanitation and infection control to optimize customer care and services.
Waitress
Sur 81
Marion, VA
09.2019 - 03.2020
- Greeted customers, answered questions and recommended specials to increase profits.
- Communicated with kitchen staff to stay updated on item availability and customer wait times.
- Addressed concerns quickly to improve customer experience and escalated issues to management for resolution when necessary.
- Handled food safely and kept spaces clean to protect customers from foodborne illness and maintain proper sanitation.
- Rolled silverware and set up food stations and dining areas to prepare for next shift or large parties.
- Arranged place settings with clean tablecloths, napkins and tableware to prepare for incoming guests.
- Presented menus to patrons to answer questions about menu items and make recommendations.
- Cleared table and bussed dishes to allow for quick setups.
- Stocked server areas with supplies before, during and after shifts.
- Took orders, calculated charges, issued table checks and collected payments from customers.
Sales Representative
Metro by T-Mobile
Richmond, VA
06.2016 - 09.2018
- Improved overall customer purchasing experiences to promote steady revenue.
- Answered product questions with up-to-date knowledge of sales and promotions.
- Demonstrated product features to align with customer needs.
- Collected payments and provided accurate change.
- Answered customer questions and responded quickly to problems and complaints in person, on phone and by email.
- Completed daily recovery tasks to keep areas clean and neat for maximum productivity.
- Stayed up to date on company products and services to support sales objectives.
- Kept calm and applied strong problem-solving and interpersonal skills to resolve conflicts.
Education
Certificate - Certified Phlebotomy Technician
Richmond Technical Center
Richmond, VA12.2021
Certificate - Certified Medical Assistant
Blue Ridge Job Corps Center
Marion, VA03.2020
High School Diploma -
Hopewell High School
Hopewell, VA06.2018
Skills
- HIPAA Compliance
- Charting Expertise
- Understands Medical Procedures
- Inventory and Supply Management
- Venipuncture and Phlebotomy
- Proper Sterilization Technique
- Critical Thinking
- Procedure Assistance
- Routine Laboratory Testing
- Time Management
- Cleaning and Organizing
- Examination Preparation
- Operating EKG Equipment
- Medication Administration
- Medical Terminology
- Multitasking and Prioritization
- Microsoft Word
- Microsoft Excel
- Centrifuge Operation
- Sharps ans Biohazard Waste Disposal knowlege
- Written and Verbal Communication
- Knowledge of ecW
- Medication administration
Languages
Spanish
Native/ Bilingual
Certification
- Certified Medical Assistant (CMA)
- Phlebotomy Technician (PT)
- CPR Certification
Timeline
Certified Medical Assistant
Commonwealth Primary Care ACO
08.2022 - Current
Bilingual Certified Medical Assistant
Capital Area Health Network
12.2020 - 08.2022
Personal Care Assistant
At Home Care Staffing
06.2020 - 11.2020
Internship Student
Meadowview Health Clinic
03.2020 - 03.2020
Waitress
Sur 81
09.2019 - 03.2020
Sales Representative
Metro by T-Mobile
06.2016 - 09.2018
Certificate - Certified Phlebotomy Technician
Richmond Technical Center
Certificate - Certified Medical Assistant
Blue Ridge Job Corps Center
High School Diploma -
Hopewell High School
- Certified Medical Assistant (CMA)
- Phlebotomy Technician (PT)
- CPR Certification
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