Brenda gonzalez
Hillsborough Township,NJ
Summary
Dedicated and compassionate Case Manager and Social Work professional with a Master's degree in Clinical Social Work and a strong foundation in Psychology. Experienced in providing case management, psychoeducation, client advocacy, and resource coordination across diverse community organizations. Known for being empathetic, resilient, and inclusive, with a passionate commitment to empowering underserved communities. Highly collaborative and relationship-focused when working with clients, teams, and community partners. Seeking a remote or hybrid position in the educational or social services sector.
Overview
17
17
years of professional experience
Work History
Case Manager
Interfaith Hospitality
Somerset, NJ
08.2022 - Current
- Successfully stabilized 11 high-need families through intensive case management, securing long-term housing, job placements, and public benefits while overcoming language and systemic barriers.
- Facilitated access to essential services for diverse populations by providing translation support and completing state documentation for non-English-speaking families, while managing a caseload of 11 clients with complex needs.
- Advocated for underserved families by connecting them with housing, food, and employment resources, ensuring equitable access to services through personalized case management and language support.
Counselor / Case Manager
Middlesex County
Piscataway, NJ
01.2025 - 04.2025
- Conducted comprehensive intake assessments both in person and virtually, ensuring timely identification of client needs and appropriate service coordination.
- Advocated for sexual assault survivors and their families by providing trauma-informed emotional support and connecting them to critical medical, legal, and mental health resources.
Field Placement Intern
Prevention Resources
Flemington, NJ
03.2023 - 03.2025
- Delivered virtual psychoeducational workshops to youth, fostering awareness of mental health, healthy relationships, and coping strategies in an accessible, engaging format.
- Conducted detailed client intakes and provided individualized resource referrals, aligning support services with each client's specific needs and circumstances.
- Facilitated virtual psychoeducational workshops for youth while completing client intakes and delivering personalized resource referrals, strengthening community engagement and access to mental health support.
Field Placement Intern
United Way
Flemington, NJ
03.2023 - 08.2023
- Engaged walk-in clients through on-the-spot needs assessments and connected them to appropriate community resources, ensuring timely support and improved service accessibility.
Field Placement Intern
NJ Reentry Corporation
New Brunswick, NJ
09.2022 - 02.2023
- Created individualized reentry plans for justice-involved individuals.
- Conducted ongoing progress reviews to ensure goal achievement and skill development.
Victim Advocate Volunteer
YWCA
Hackensack, NJ
08.2018 - 07.2022
- Conducted client assessments to identify individual support needs and provided practical assistance and referrals, ensuring timely access to resources for victims of crime.
- Assessed client needs and delivered trauma-informed support, connecting victims of crime with essential services such as legal aid, counseling, and emergency housing.
- Performed comprehensive assessments and offered tailored referrals and direct assistance, supporting crime victims in accessing critical resources and stabilizing after crisis.
Case Investigator
Rutgers University
New Brunswick, NJ
07.2020 - 04.2022
- Interviewed patients to collect comprehensive health and contact histories, supporting accurate case tracking and timely public health interventions.
- Contributed to program evaluation and quality improvement initiatives by analyzing data trends and providing feedback to enhance service delivery and client outcomes.
- Conducted detailed patient interviews to gather health histories and supported quality improvement efforts through active participation in program evaluation and data analysis.
Marketing Assistant
Vine Ventures
CT
06.2014 - 04.2021
- Supported event coordination and recruitment for marketing campaigns, contributing to increased community engagement and campaign visibility.
- Maintained accurate records of inventory, payroll, and usage reporting, ensuring seamless operations and compliance with internal tracking systems.
- Coordinated marketing events and recruitment efforts while managing inventory, payroll, and reporting functions with precision to support efficient campaign operations.
Recruiter
Focus Pointe Global / MarketLab
Teaneck, NJ
02.2008 - 06.2017
- Recruited participants for qualitative and quantitative market research studies, ensuring diverse and representative sampling to support reliable data outcomes.
- Managed front desk operations and administered participant compensation through CRM systems, maintaining accurate records and a smooth participant experience.
- Coordinated participant recruitment and front desk operations for market research studies, utilizing CRM systems to manage compensation and ensure seamless administrative workflow.
Education
Master of Social Work (MSW) - Medical Social Work
Rutgers University
New Brunswick, NJBachelor of Arts - Psychology
Rowan University
Glassboro, NJSkills
- Case Management & Client Advocacy
- Crisis Intervention & Trauma Support
- Resource Coordination
- Intake & Assessment
- Community Outreach
- Bilingual Communication
- Microsoft Office
- Google Workspace
- CRM Software
- Empathetic Communication
- Resilience in Crisis Settings
- Inclusive Client Support
- Passion for Mental Health Advocacy
- Relationship-Focused Engagement
- Collaborative Teamwork
Websites
Degree
MA
Professional Highlights
- Delivered compassionate, advocacy-driven support by proactively addressing client crises and ensuring timely access to essential mental health services.
- Demonstrated a caring and client-centered approach by recognizing and responding to critical needs during high-stress situations.
- Took initiative in crisis intervention, stabilizing a client through rapid assessment and coordination of immediate care resources.
Timeline
Counselor / Case Manager
Middlesex County
01.2025 - 04.2025
Field Placement Intern
Prevention Resources
03.2023 - 03.2025
Field Placement Intern
United Way
03.2023 - 08.2023
Field Placement Intern
NJ Reentry Corporation
09.2022 - 02.2023
Case Manager
Interfaith Hospitality
08.2022 - Current
Case Investigator
Rutgers University
07.2020 - 04.2022
Victim Advocate Volunteer
YWCA
08.2018 - 07.2022
Marketing Assistant
Vine Ventures
06.2014 - 04.2021
Recruiter
Focus Pointe Global / MarketLab
02.2008 - 06.2017
Master of Social Work (MSW) - Medical Social Work
Rutgers University
Bachelor of Arts - Psychology
Rowan University
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