Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Graymountain

Mesa,AZ

Summary

Professional with experience in healthcare support, skilled in managing patient interactions and administrative tasks. Known for strong collaboration with teams, adapting to changing needs, and consistently achieving results. Proficient in scheduling, patient communication, and problem-solving, with focus on delivering quality service and ensuring patient satisfaction. Reliable and flexible, contributing effectively to team goals and patient care excellence.

Overview

9
9
years of professional experience

Work History

Patient Service Representative

Orthoarizona
01.2024 - 11.2024
  • Handled sensitive patient concerns with professionalism and empathy, fostering an atmosphere of trust within the clinic.
  • Verified insurance eligibility and coverage for patient.
  • Filed and maintained patient records in accordance with HIPAA regulations.
  • Balanced deposits and credit card payments.
  • Facilitated smooth collaboration between departments through clear communication channels.

Warehouse Manager

McCarthy Building Companies Inc.
11.2018 - 02.2020
  • Managed a team of yard staff, delegating tasks effectively for optimal productivity and performance
  • Conducted periodic audits of inventory levels to ensure accuracy, identifying discrepancies for swift resolution.
  • Cleaned and maintained warehouse in compliance with OSHA safety standards.
  • Established clear lines of communication between the yard and office staff, fostering a collaborative work environment.

Inventory Associate

ProCount West
02.2016 - 12.2017
  • Maintained cleanliness and organization of warehouse workspace to promote safety and accessibility for all staff members involved in handling inventory items.
  • Provided accurate data entry for all received items, ensuring timely updates to the inventory database.
  • Assisted with training new team members on best practices in inventory control, providing guidance and mentoring for their professional development within the organization.
  • Collaborated with warehouse team to ensure accurate and timely fulfillment of orders.

Lead Dental Assistant

Chandler Dentistry
03.2017 - 10.2017
  • Managed inventory of dental supplies, minimizing waste while ensuring necessary resources were readily available for all procedures.
  • Explained treatment procedures and instructed patients on home care guidelines.
  • Measured and recorded vital statistics by taking patients' blood pressure, temperature, and pulse.
  • Maintained dental supply inventory by checking stock to determine inventory levels and placing and expediting orders for supplies.
  • Successfully assisted dentist by performing four-handed dentistry and other chair-side duties.
  • Took dental images following strict patient protection rules, applying lead aprons.

Education

Dental Assistant Certification -

Pima Medical Institute
Mesa, AZ
05-2008

High School Diploma -

Page High School
Page, AZ
05-2000

Skills

  • Customer service
  • HIPAA compliance
  • Insurance verification
  • Registration /Scheduling
  • Warehouse operations
  • Safety management
  • Shipment verification
  • Teamwork /Collaboration

Timeline

Patient Service Representative

Orthoarizona
01.2024 - 11.2024

Warehouse Manager

McCarthy Building Companies Inc.
11.2018 - 02.2020

Lead Dental Assistant

Chandler Dentistry
03.2017 - 10.2017

Inventory Associate

ProCount West
02.2016 - 12.2017

Dental Assistant Certification -

Pima Medical Institute

High School Diploma -

Page High School

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Brenda Graymountain