Brenda Grayson
Tulsa,OK
Summary
Organized and dedicated Administrative Assistant with proven track record of providing exceptional customer service in fast-paced environments. Offering keen attention to detail and strong decision-making skills to manage multiple, concurrent tasks. Self-motivated work ethic to perform effectively in independent or team environments. Versatile Administrative professional well-versed in healthcare practices, compliance standards and operations. Excellent problem-solver and clear communicator with positive and upbeat personality. Advanced abilities in [Software].
Overview
33
33
years of professional experience
6
6
years of post-secondary education
Work History
Clinicial Secretary Intenstive Care Unit
Saint Francis Healthcare System
Tulsa, OK
1990.04 - Current
- Answered telephone calls to offer office information, answer questions, and direct calls to staff.
- Answered phone calls and messages for [Number]-physician [Type] medical facility, scheduling appointments, and handling patient inquiries.
- Coordinated referrals through insurance and other medical specialists and documented details in patient charts.
- Greeted and interacted with patients to provide information, answer questions and assist with appointment scheduling.
- Performed various administrative tasks by filing, copying and faxing documents.
- Completed administrative patient intakes with case histories, insurance information and mandated forms.
- Organized and maintained patient chart filing system to promote quick data finding for staff.
- Obtained payments from patients and scanned identification and insurance cards.
Education
High School Diploma -
McClain Senior High School Tulsa Ok
1977.08 - 1980.05
Associate of Applied Science - Human Services
Tulsa Community College
Tulsa, OK 2018.08 - 2021.08
Skills
Excellent Communication
Teamwork and Collaboration
Problem-Solving
Flexible and Adaptable
Google Workspace
Organization and Time Management
Interpersonal Communication
MS Office
Good Telephone Etiquette
[Type] Software Proficiency
Active Listening
Unit secretary training
Equipment care
At-risk patient care
Patient care documentation
Business unit collaboration
Personal care
Patient care and confidentiality
Interdisciplinary care
Unit-based shared governance
Compucare/Retek System
Acute care
Work Availability
monday
tuesday
wednesday
thursday
friday
saturday
sunday
morning
afternoon
evening
swipe to browse
Quote
There is a powerful driving force inside every human being that, once unleashed, can make any vision, dream, or desire a reality.
Tony Robbins
Timeline
Associate of Applied Science - Human Services
Tulsa Community College
2018.08 - 2021.08
Clinicial Secretary Intenstive Care Unit
Saint Francis Healthcare System
1990.04 - Current
High School Diploma -
McClain Senior High School Tulsa Ok
1977.08 - 1980.05