Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Gyure

Taylor Mill,KY

Summary

Focused Job Title with experience in banking environments. Skilled in counting and packaging money, keeping an accurate drawer and building positive customer relationships. Excellent sales, service and time management abilities.

Experienced Teller bringing extensive financial and customer service knowledge from fast-paced bank settings. Offers professional attitude paired with stellar mathematical skills. Consistently recognized for "service with a smile" mentality.

Talented Bank Teller adept at processing customer transactions, counting money and maintaining balanced cash drawer with high level of accuracy. Trained in all aspects of opening and closing procedures.

Trustworthy Teller skilled in working in customer-focused work environments. Offering strong knowledge of banking products and services. Dependable and punctual with outstanding mathematical aptitude.

Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.

Reliable employee seeking Job Title position. Offering excellent communication and good judgment.

Overview

26
26
years of professional experience

Work History

Bank Teller

Heritage Bank
Independence, Ky
03.2022 - 01.2023
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided customer records, account statements and copies of checks.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Turned in excess cash to maintain drawer security.
  • Placed orders for customer checks and verified starting numbers.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Removed mutilated currency from circulation.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Educated customers on use of banking website and mobile apps.
  • Stocked supplies for customers and personal teller station.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Bank Teller

BB&T
Florence, KY
04.2011 - 11.2020
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided customer records, account statements and copies of checks.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Sold and cross-sold bank products to new and existing customers.
  • Turned in excess cash to maintain drawer security.
  • Placed orders for customer checks and verified starting numbers.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Removed mutilated currency from circulation.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Educated customers on use of banking website and mobile apps.
  • Stocked supplies for customers and personal teller station.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.
  • Identified sales opportunities and referred customers to branch partners in financial services.

Cashier

BelterraCasino
Florence, IN
04.2008 - 04.2011
  • Operated cash register for cash, check and credit card transactions with excellent accuracy levels.
  • Worked flexible schedule and extra shifts to meet business needs.
  • Helped customers complete purchases, locate items and join reward programs.
  • Restocked and organized merchandise in front lanes.

. Cashed and sold gambling chips. Balanced drawer at end of shift

Bank Teller

Farmers National Bank Of Canfield
Canfield, OH
06.1997 - 03.2008
  • Built and strengthened customer relationships by leveraging excellent interpersonal and communication skills.
  • Reconciled cash drawer and resolved discrepancies.
  • Counted and packaged currency and coins.
  • Completed highly accurate, high-volume money counts via both manual and machine-driven approaches.
  • Provided customer records, account statements and copies of checks.
  • Assisted customers with setting up or closing accounts, completing loan applications and signing up for new services.
  • Logged cashier's checks and other transactions to maintain accurate account records.
  • Sold and cross-sold bank products to new and existing customers.
  • Turned in excess cash to maintain drawer security.
  • Placed orders for customer checks and verified starting numbers.
  • Assisted customers with compromised debit cards and issued new credentials.
  • Audited fellow teller currency to contribute to dual-control procedures.
  • Removed mutilated currency from circulation.
  • Answered customer inquiries regarding account balances, transaction history, services charges and interest rates.
  • Processed customer transactions promptly, minimizing wait times.
  • Answered telephone inquiries on checking and savings accounts, loans and lines of credit.
  • Learned about customer's financial needs, established trust and optimized sales opportunities resulting in quality customer service.
  • Educated customers on use of banking website and mobile apps.
  • Stocked supplies for customers and personal teller station.
  • Recognized needs and referred to appropriate representative or line of business for cross-sell or service opportunities.

Education

Business

Fitch High School
Youngstown, OH
06.1971

Skills

  • Cash Counting
  • Account Updating
  • Money Transfer Systems
  • Reconciling Cash Drawers
  • Teller Transactions
  • Deposit and Withdrawal Management
  • Foreign Currency Exchanges
  • Currency Packaging
  • Customer Relationship Development
  • Phone Inquiries
  • Reading Comprehension
  • Calculator Usage
  • ATM Balancing
  • Safe Deposit Box Oversight
  • Money Handling
  • Night Deposit Transactions
  • Call and Email Handling
  • Balancing ATM Machines
  • Employee Security Training
  • Transaction Processing
  • Generating Receipts
  • Cash Distribution
  • Signature Verification
  • Safety Violations
  • Bank Deposits
  • Regulatory Compliance
  • Bill Payment Receipt
  • Secure Bank Vaults
  • Balance Transfers
  • Team Cooperation
  • Cashier's Checks
  • Identity Verification
  • Count Currency
  • Bond Purchase Processing
  • Deposit Funds
  • Recordkeeping Compliance
  • Transaction Error Identification
  • Banking Standards
  • Information Updates
  • Mobile Banking
  • Investigate Discrepancies
  • Fraud Monitoring
  • Night and Safe Deposit Procedures
  • Pleasant and Personable
  • Daily Logs
  • Manage Customer Accounts
  • Balance Verification and Reconciliation
  • Account Services
  • Financial Due Diligence
  • Bank Services and Products Recommendation

Timeline

Bank Teller

Heritage Bank
03.2022 - 01.2023

Bank Teller

BB&T
04.2011 - 11.2020

Cashier

BelterraCasino
04.2008 - 04.2011

Bank Teller

Farmers National Bank Of Canfield
06.1997 - 03.2008

Business

Fitch High School
Brenda Gyure