Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Helvey

Manchester,IN

Summary

Professional hospitality expert with proven skills in mixing and serving beverages, managing bar inventory, and ensuring customer satisfaction. Strong focus on team collaboration, adaptability, and achieving high-quality results. Skilled in providing exceptional service, handling high-pressure situations, and maintaining clean and organized workspace. Known for reliability, flexibility, and creating positive experiences for patrons.

Overview

7
7
years of professional experience

Work History

Medical Claims Specialist

Professional Medical Billing
05.2023 - Current
  • Reduced errors in claims submissions through meticulous attention to detail and thorough review processes.
  • Achieved timely reimbursements for clients through keen understanding of insurance company protocols.
  • Submitted electronic/paper claims documentation for timely filing.
  • Maintained knowledge of benefits claim processing, claims principles, medical terminology, and procedures and HIPAA regulations.

Bartender/ Waitress

Harry's Old Kettle Pub and Grill
10.2018 - 08.2025
  • Enhanced establishment reputation for customer service, handling all guest needs with upbeat attitude and attention to detail.
  • Supported opening and closing duties, including reconciling cash tills and assisting in kitchen and bar areas.
  • Trained new servers in company policies, guest service standards, and best practices.
  • Adapted to fast-paced environment, effectively managing multiple drink orders simultaneously without compromising quality.

Bartender/ Waitress

Main View
08.2023 - 08.2024
  • Served high customer volumes during special events, nights, and weekends.
  • Maintained customer satisfaction with timely table check-ins to assess food and beverage needs.
  • Developed loyal clientele by consistently delivering outstanding service and engaging in friendly conversation.
  • Trained new staff on bar procedures, cocktail recipes, and customer service standards, ensuring consistent service quality.
  • Carried out complete opening, closing and shift change duties to keep restaurant working efficiently and teams ready to meet customer needs.

Education

Associates Degree of Science -

Harrison College
Fort Wayne, Indiana
03.2018

Skills

  • HIPPA Compliances
  • ICD-10 CM, CPT, and HCPC coding
  • Medical terminology
  • Medical claim coding
  • Strong Customer Service
  • Multitasking
  • Training and supervision

Timeline

Bartender/ Waitress

Main View
08.2023 - 08.2024

Medical Claims Specialist

Professional Medical Billing
05.2023 - Current

Bartender/ Waitress

Harry's Old Kettle Pub and Grill
10.2018 - 08.2025

Associates Degree of Science -

Harrison College

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