Patient Acct Rep
HCA, DENVER INTERNATIONAL SPINE CENTER
05.2017 - 08.2018
- Verification of insurance benefits (co-pay, out of pocket, network, and deductible), and verification of Medicaid eligibility for each new patient
- Required verification of proper CPT coding, and correct application of insurance provider payment, ensuring the patient liability is correct
- Collecting prepayment for surgical procedures, explaining benefits to patients, and providing information regarding other surgical associated billers
- Checking schedule of patients daily to ensure the possible collection of past due amounts
- Receiving incoming callers and providing answers, including scheduling, billing and cancellations
- Able to work both check-in and check-out front desk positions
- Knowledge of ledger system, and verbally competent to explain patient liability
- Awareness of CPT procedures and guidelines to verify that charges and payment are assigned appropriately.