Brenda Hijar
FL
Summary
Dedicated administrative and operations professional with expertise in surgical assistance and patient communication. Experience in managing compliance with OSHA and HIPAA standards while coordinating clinical workflows and treatment plans. Strong background in inventory management and patient documentation supports efficient healthcare operations.
Overview
1
1
Certification
4
4
years of professional experience
Work History
Lead Oral Surgery Dental Assistant
AMP Oral Surgery-Central Florida
Central , FL
12.2021 - 04.2026
- Coordinate surgical schedules and prepare resources necessary for daily procedures to minimize operational delays.
- Assign daily responsibilities and coordinate assistant schedules based on patient volume, provider needs, and operational priorities.
- Coordinate daily office and clinical operations to maintain efficient workflow between administrative and clinical teams.
- Coordinated workflow, organized staff roles, and managed day-to-day administrative functions to enhance office operations.
- Coordinate treatment plans and communicate treatment information to patients while maintaining professionalism and confidentiality.
- Verify insurance benefits, investigate coverage issues, and assist with resolving billing disputes.
- Support accounts receivable activities and assist with identifying and resolving outstanding account issues.
- Managed inventory levels and coordinated supply replenishment to ensure continuous availability of clinical and office supplies.
- Maintain accurate patient documentation and ensure records are handled in accordance with HIPAA and organizational policies.
- Monitor compliance with OSHA, HIPAA, infection-control, and office safety requirements.
- Maintain organized workspaces, records, supplies, and equipment to support efficient office operations.
- Acted as primary communication liaison among providers, staff, patients, laboratories, and administrative personnel to facilitate effective collaboration.
- Managed sensitive information with strict adherence to confidentiality protocols. patient and financial information with discretion and attention to confidentiality.
- Collected specimens from patients for laboratory testing purposes.
- Monitored patient vital signs and reported changes to the medical team.
- Supported patients' mobility through assistance with walking and transportation.
- Communicated effectively with patients to address concerns and provide comfort.
- Collaborated with team members to ensure seamless patient care delivery.
- Looked for physical, emotional, and symptomatic changes in patient condition and obtained necessary care for medical concerns.
Education
Certified - EFDA,CDA in Dental Assisting
AMERICAN COLLEGE FOR MEDICAL CAREERS
12-2016
Diploma -
COLONIAL HIGH SCHOOL
Orlando, FL06-2014
Skills
- Treatment coordination
- Patient specimen collection
- Vital signs
- Surgical Tray Preparation
- Infection control training
- Dental software proficiency
- Lab case management
- Practice Administration
- X-ray
Certification
- IV Certification, 07/01/23 - Present
- Radiology Certification, 06/01/15 - Present
- CPR Certification
- Advanced Cardiac Life Support
Timeline
Lead Oral Surgery Dental Assistant
AMP Oral Surgery-Central Florida
12.2021 - 04.2026
Certified - EFDA,CDA in Dental Assisting
AMERICAN COLLEGE FOR MEDICAL CAREERS
Diploma -
COLONIAL HIGH SCHOOL