Brenda Hill
San Diego,CA
Summary
Results-oriented Liability Claims Representative with proven skills in claims evaluation, negotiation, and customer satisfaction. Strong analytical abilities and meticulous attention to detail drive efficient resolution of complex claims.
Overview
13
13
years of professional experience
Work History
Liability Claims Representative 2
City of San Diego
San Diego, CA
06.2022 - Current
- Evaluated liability claims to determine validity and appropriate response.
- Communicated with claimants to gather necessary information and documentation.
- Collaborated with legal teams to assess risk and develop case strategies.
- Negotiated settlements within established guidelines to resolve claims efficiently.
- Maintained detailed records of all claim activities in the claims management system.
General Liability Claims Adjuster
Tribal First Insurance
San Diego, CA
04.2013 - 05.2022
- Reviewed general liability claims to determine coverage and validity.
- Investigated incidents by gathering statements and evidence from involved parties.
- Communicated claim statuses clearly with policyholders and legal representatives.
- Coordinated with medical professionals to assess injury-related claims accurately.
- Documented claim details thoroughly in claims management system for record-keeping.
Education
Associate of Science - Business
Portland Community College
Portland, Oregon, ORSkills
Expertise in claims management
Assessment and processing of claims
Resolution of complex issues
Commitment to customer satisfaction
Teamwork and collaboration
Strong analytical abilities
Communication proficiency
Meticulous attention to detail
Timeline
Liability Claims Representative 2
City of San Diego
06.2022 - Current
General Liability Claims Adjuster
Tribal First Insurance
04.2013 - 05.2022
Associate of Science - Business
Portland Community College