KELLY WHEELER
Williamsburg
Summary
Ability to analyze data, develop strategies, and provide solutions to complex problems. Seeking to leverage skills and knowledge to contribute to team success. Detail-oriented, observant and knowledgeable with excellent interpersonal and documentation skills. Efficiently handle high case volumes with accuracy and care. Skilled at multitasking, prioritize tasks efficiently, and communicate effectively in a fast-paced environment. Demonstrated strengths include problem-solving capabilities and strong computer skills including knowledge of MS Office Suite, Epic, Teams, workday, and other systems.
Overview
7
7
years of professional experience
Work History
Disability Claims Representative
Sedgwick
Williamsburg
11.2023 - Current
- Interpreted medical diagnosis codes as they relate to determining eligibility for benefits.
- Utilized basic computer skills such as Microsoft Office Suite for day-to-day operations.
- Performs clinical review of referred claims; documents decision rationale; and completes medical review of all claims to ensure information substantiates disability.
- Makes timely, appropriate contact with employee and/or providers to discuss employee’s clinical status, progress and work status.
- PC literate, including Microsoft Office products
Ophthalmic Technician
University of Iowa Hospitals and Clinics
Coralville
02.2022 - 11.2023
- Administered diagnostic tests such as fluorescein angiography, pachymetry, OCT imaging and visual field testing.
- Interviewed patients to document ocular and medical histories.
- Administered topical medications or diagnostic drugs as required by provider for testing or treatment.
- Proficiently operated slit lamp biomicroscopy equipment to examine anterior segment structures of the eye.
- Collaborated with other healthcare professionals to develop treatment plans for patients with eye disorders or diseases.
Clerical Typist
University of Iowa Hospitals and Clinics
Iowa City
01.2020 - 01.2022
- Organized filing systems for efficient retrieval of records.
- Proofread documents prior to distribution ensuring accuracy of content and formatting requirements were met.
- Performed data entry tasks with accuracy while maintaining confidentiality of all financial records.
- Provided administrative support to department managers including scheduling appointments, preparing agendas, taking notes in meetings, and organizing travel plans.
Nursing Assistant
University of Iowa Hospitals and Clinics
Iowa City
11.2018 - 12.2021
- Answered patient call lights and performed timely services to enhance physical well-being of patients.
- Documented and reported patient information to the nursing staff.
- Adhered strictly to HIPAA regulations pertaining to confidentiality of medical records.
- Supported ADL management related to bathing, dressing, and basic hygiene.
- Responded quickly to emergency situations while maintaining professionalism at all times.
- Assisted nurses with patient care activities such as vital sign monitoring, ambulation, and hygiene.
Education
High School Diploma -
Washington High School
Washington, IA05.2016
Some College (No Degree) - General Studies
Kirkwood Community College
Cedar Rapids, IASome College (No Degree) - General Studies
Hawkeye Community College
Waterloo, IASkills
- Patient Examination
- Medical History Obtainment
- Detailed Instruction
- Telephone Triage
- Medical Histories and Vital Statistics
- Medication Administration
- Claims processing
- Medical coding
- Data entry
- Microsoft Office
- Customer service
- Attention to detail
- Time management
- Problem solving
- Record keeping
- Claims processing proficiency
- Medical terminology expertise
- Documentation skills
- Analytical and critical thinking
- Workday, Teams, and Microsoft efficient
Timeline
Disability Claims Representative
Sedgwick
11.2023 - Current
Ophthalmic Technician
University of Iowa Hospitals and Clinics
02.2022 - 11.2023
Clerical Typist
University of Iowa Hospitals and Clinics
01.2020 - 01.2022
Nursing Assistant
University of Iowa Hospitals and Clinics
11.2018 - 12.2021
High School Diploma -
Washington High School
Some College (No Degree) - General Studies
Kirkwood Community College
Some College (No Degree) - General Studies
Hawkeye Community College