Brenda Horne

assisted customers with their purchasses by picking the right sizes ,colors and locating hard to locate items and placing their orders.

Applied price adjustments to accounts. Applied credits to orders not received. Tracked packages.

documented all acccounts for all info giiven and received.

• Offered advice and assistance to customers, paying attention to special needs or wants.
• Maintained customer satisfaction with forward-thinking strategies focused on addressing customer needs and resolving concerns.
• Answered customer telephone calls promptly to avoid on-hold wait times.
• Responded to customer requests for products, services and company information.