Brenda Jacobo
Summary
Compassionate and bilingual (English/Spanish) healthcare professional with 15+ years of experience in patient care, clinical support, medical scheduling, and healthcare operations. Skilled in patient assessments, phlebotomy, IV therapy, wound care, Foley catheter management, tube feedings, blood glucose monitoring, and medical Spanish interpretation. Proficient in Epic, Meditech, and PointClickCare EMR systems with extensive knowledge of HIPAA, OSHA, and infection control standards. Recognized for strong patient advocacy, team collaboration, staff training, and the ability to provide high-quality care in acute care, oncology, surgical, and diagnostic healthcare settings. CPR/BLS certified with a commitment to delivering compassionate, patient-centered care and supporting positive clinical outcomes
Overview
19
19
years of professional experience
3
3
years of post-secondary education
Work History
Medical Assistant
Valley View Hospital
Glenwood Springs
12.2023 - Current
- Supported healthcare providers during patient examinations and medical procedures to enhance quality of care.
- Tracked changes in patient conditions for timely intervention
- Performed regular patient rounding to ensure safety and address concerns proactively.
- Follow/enforced protocols for effective fall prevention
- Attended monthly education meetings
- Kept examination rooms clean, stocked with necessary supplies and prepared for incoming patients.
Surgery Scheduling Coordinator
Valley View Hospital
Glenwood Springs
08.2022 - 12.2023
- Scheduled surgeries efficiently using hospital management software.
- Coordinated with medical staff to confirm surgery times and requirements.
- Managed patient communications regarding surgery preparation and instructions.
- Assisted in resolving scheduling conflicts to ensure optimal workflow.
- Provided support to surgeons by preparing documents needed for surgeries, such as consent forms and discharge instructions.
Patient Care Technician
Valley View Hospital
Glenwood Springs
04.2014 - 02.2020
- Assisted nursing staff with patient care and daily living activities.
- Monitored vital signs and reported changes to healthcare professionals.
- Maintained cleanliness and organization of patient care areas and equipment.
- Educated patients on post-treatment care instructions and health management.
- Trained new staff on hospital policies and patient care procedures.
- Answered call lights promptly and responded appropriately to requests from patients, families, staff members.
Imaging Center Scheduler
Valley View Hospital
Glenwood Springs
12.2012 - 06.2014
- Optimized scheduling of time slots for enhanced patient flow
- Primary operational coordinator for patients seeking X-rays, MRIs, CT scans, Ultrasounds, and Mammograms
- Assisted patients with check-in process to ensure smooth arrival
- Optimized scheduling of time slots for enhanced patient flow
- Coordinated management of external images for timely diagnostics
- Coordinated scheduling for multiple departments to optimize resource allocation.
- Communicated with team members regarding schedule changes and updates.
Preauthorization Lead Scheduler
The Memorial Hospital
Craig
06.2007 - 08.2012
- Coordinated patient scheduling to optimize resource allocation and staff availability.
- Managed electronic scheduling system to ensure accurate appointment tracking.
- Collaborated with medical staff to resolve scheduling conflicts and improve efficiency.
- Implemented process improvements for scheduling workflows and documentation accuracy.
Education
CPR/BLS Certification -
Red Cross
06.2025 - 06.2026
LPN Certified - Licensed Practical Nurse (LPN) Program
Colorado Northwestern Community College
08.2024 - 06.2026
Remote Medical Assistant Certified - Remote Medical Assistant Program
St. Augustine School of Medical Assistants
12.2014 - 06.2015
Some College (No Degree) - RN AA
Colorado Northwestern Community College
Craig, ColoradoSkills
- Patient care
- Medical terminology
- Electronic medical records
- Surgical scheduling
- Interpreting provider orders
- managing external referrals
- Vital signs monitoring
- Effective communication
- Health screening coordination
- Patient relations
Accomplishments
- Team Patient Care Award | Valley View Hospital 2015-2018, Received peer and leadership recognition for outstanding clinical collaboration and delivering exceptional patient-centric care.
- Volunteer Event Assistant | Valley the Rally for Cancer Patients 2015-2020, Contributed to community fundraising and event support to benefit local oncological patients and their families.
Timeline
CPR/BLS Certification -
Red Cross
06.2025 - 06.2026
LPN Certified - Licensed Practical Nurse (LPN) Program
Colorado Northwestern Community College
08.2024 - 06.2026
Medical Assistant
Valley View Hospital
12.2023 - Current
Surgery Scheduling Coordinator
Valley View Hospital
08.2022 - 12.2023
Remote Medical Assistant Certified - Remote Medical Assistant Program
St. Augustine School of Medical Assistants
12.2014 - 06.2015
Patient Care Technician
Valley View Hospital
04.2014 - 02.2020
Imaging Center Scheduler
Valley View Hospital
12.2012 - 06.2014
Preauthorization Lead Scheduler
The Memorial Hospital
06.2007 - 08.2012
Some College (No Degree) - RN AA
Colorado Northwestern Community College