Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda johnson

Las vegas

Summary

Dedicated professional with strong customer service skills and a positive attitude. Experienced in mentoring junior staff and streamlining office communication to enhance team collaboration.

Overview

21
21
years of professional experience

Work History

Office Assistant

Venetian Expo
Las Vegas, NV
04.2005 - Current
  • Informed and supported business leaders through consistent communication and administrative support duties.
  • Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
  • Mentored junior staff on best practices in office management and customer service.
  • Managed office supply inventory, ensuring availability for day-to-day operations.

Cashier

Dollar General Market
Las Vegas, NV
11.2025 - 03.2026
  • Processed customer transactions efficiently using POS system.
  • Assisted customers with product inquiries and store navigation.
  • Maintained accurate cash drawer balance during shifts.
  • Stocked shelves and organized merchandise for optimal presentation.
  • Worked flexible schedule and extra shifts to meet business needs.

Customer Service Representative

Goodwill
Las Vegas, NV
06.2025 - 01.2026
  • Assisted customers with inquiries and issues, ensuring satisfaction and retention.
  • Processed transactions accurately using point-of-sale systems.
  • Maintained knowledge of store policies and procedures to provide effective support.
  • Collaborated with team members to improve customer service delivery.
  • Resolved conflicts and complaints promptly, enhancing customer experience.

Order Picker

Amazon
Las Vegas, NV
11.2023 - 07.2024
  • Operated handheld scanners to track inventory and ensure accurate order fulfillment.
  • Selected and picked items efficiently from warehouse shelves according to customer orders.
  • Maintained cleanliness and organization of work area to comply with safety standards.
  • Assisted in training new team members on picking processes and safety protocols.
  • Kept work areas neat, clean and free from debris.

Education

High School Diploma -

Washington High School
Los Angeles, CA
06-1981

Skills

  • Customer service
  • Positive attitude
  • Time management
  • Data entry

Timeline

Cashier

Dollar General Market
11.2025 - 03.2026

Customer Service Representative

Goodwill
06.2025 - 01.2026

Order Picker

Amazon
11.2023 - 07.2024

Office Assistant

Venetian Expo
04.2005 - Current

High School Diploma -

Washington High School