Dedicated professional with strong customer service skills and a positive attitude. Experienced in mentoring junior staff and streamlining office communication to enhance team collaboration.
Overview
21
21
years of professional experience
Work History
Office Assistant
Venetian Expo
Las Vegas, NV
04.2005 - Current
Informed and supported business leaders through consistent communication and administrative support duties.
Streamlined communication within office, ensuring timely dissemination of important information to all staff members.
Mentored junior staff on best practices in office management and customer service.
Managed office supply inventory, ensuring availability for day-to-day operations.
Cashier
Dollar General Market
Las Vegas, NV
11.2025 - 03.2026
Processed customer transactions efficiently using POS system.
Assisted customers with product inquiries and store navigation.
Maintained accurate cash drawer balance during shifts.
Stocked shelves and organized merchandise for optimal presentation.
Worked flexible schedule and extra shifts to meet business needs.
Customer Service Representative
Goodwill
Las Vegas, NV
06.2025 - 01.2026
Assisted customers with inquiries and issues, ensuring satisfaction and retention.
Processed transactions accurately using point-of-sale systems.
Maintained knowledge of store policies and procedures to provide effective support.
Collaborated with team members to improve customer service delivery.
Resolved conflicts and complaints promptly, enhancing customer experience.
Order Picker
Amazon
Las Vegas, NV
11.2023 - 07.2024
Operated handheld scanners to track inventory and ensure accurate order fulfillment.
Selected and picked items efficiently from warehouse shelves according to customer orders.
Maintained cleanliness and organization of work area to comply with safety standards.
Assisted in training new team members on picking processes and safety protocols.