Brenda Jones

• Delivered instructional support to diverse student groups, adapting lesson plans for varying learning needs.
• Managed classroom behavior effectively, fostering a positive and productive learning environment.
• Collaborated with teachers to implement curriculum changes and educational strategies.
• Maintained accurate attendance records and reported student progress to school administration.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.

I am new to this position. I will resign upon new employment if necessary

• Skilled at working independently and collaboratively in a team environment.
• Proven ability to learn quickly and adapt to new situations.
• Excellent communication skills, both verbal and written.
• Demonstrated respect, friendliness and willingness to help wherever needed.
• Assisted with day-to-day operations, working efficiently and productively with all team members.
• Passionate about learning and committed to continual improvement.
• Worked flexible hours across night, weekend, and holiday shifts.
• Managed time efficiently in order to complete all tasks within deadlines.

• Managed front desk operations, ensuring efficient check-in and appointment scheduling for clients.
• Assisted clients with inquiries, providing accurate information about services and procedures.
• Utilized company software to maintain organized records of client interactions and appointments.
• Coordinated communication between clients and tax professionals, facilitating a seamless service experience.
• Maintained a welcoming environment, enhancing client satisfaction through professional demeanor and assistance.
• Processed incoming calls, directing inquiries to appropriate departments for timely resolution.
• Supported office administration tasks, contributing to overall operational efficiency within the team.
• Adapted quickly to changing priorities, demonstrating flexibility in a dynamic work environment. Other duties and assignments

• Adapted quickly to changing priorities, demonstrating flexibility in a dynamic work environment.
• Greeted incoming visitors and customers professionally and provided friendly, knowledgeable assistance.
• Confirmed appointments, communicated with clients, and updated client records.
• Answered phone promptly and directed incoming calls to correct offices.

I was in collections

• Analyzed tax laws to provide client recommendations and ensure compliance.
• Prepared legal documents related to tax disputes and resolutions.
• Assisted in developing tax strategies to minimize client liabilities.
• Conducted research on evolving tax regulations and implications for clients.
• Counseled clients on potential outcomes of legal matters.
• Communicated with clients and collected information to research cases and prepare settlement offers.

I retired on disability. I am now on retirement. I still have goal to accomplish. I need to work to start the non profit for young people aging out of the adoption process.

• Awarded [Award Name]Deans List in Metropolitan also Acted as President of Student Council
• Dean's List [Semester and Year]099
• [Scholarship Name] Scholarship Recipient Trip to Mexico to learn basic Spanish
• Professional Development: [Subject]
• Volunteered with Call for Action Fox5 News in Atlanta, Georgia

• Dean's List Fall 1995