Gaganpreet Kaur

Upheld classroom routines to support student environments and maintain consistent schedules.

• Repeatedly requested as substitute teacher by teachers based on excellent past referrals and trusted performance.
• Followed classroom plans left by class teacher to continue student education and reinforce core concepts.
• Maintained day-to-day classroom management and discipline to promote learning initiatives.
• Collaborated with other educators to plan and review instruction.
• Followed lesson plans designed by absent teachers.
• Enforced school and class rules to maintain order in classroom.
• Implemented classroom management techniques to maintain positive learning environment.
• Supervised lunchroom and recess activities.

• Worked closely with management to strategize sales techniques to increase branch production and customer service.
• Assisted customers with setting up or closing accounts, completing loan applications, and signing up for new services.
• Processed customer requests for statements, ordering additional checks, and updating customer personal information in database.
• Promoted financial products by maintaining excellent service offering knowledge.
• Managed approximately 10 to 20 incoming calls, emails and faxes per day from customers.'

• Worked closely with management to strategize sales techniques to increase branch production and customer service.
• Promoted financial products by maintaining excellent service offering knowledge.
• Cross-sold bank products and services to meet customer needs and provide options.
• Followed up with customers to gather feedback and provide additional assistance.
• Networked to increase client base and encourage existing clients to expand financial portfolios.
• Balanced cash drawers and vault accounts on daily basis with zero discrepancies.
• Managed approximately 10 to 20 incoming calls, emails and faxes per day from customers.'

• Screened applicant resumes and coordinated both phone and in-person interviews.
• Filed paperwork, sorted, and delivered mail and maintained office organization.
• Delivered friendly assistance with new hires throughout interviewing and hiring process.
• Organized new employee orientation schedules for new hires.
• Managed approximately 30 incoming calls, emails and faxes per day .
• Answered and redirected incoming phone calls for office.
• Conducted exit interviews with terminated employees.
• Assisted with creating employee handbooks and manuals.
• Participated in job fairs to recruit new talent.