Brenda Kaori
Azusa,CA
Overview
2
2
years of professional experience
Work History
Head Server
Aikan Sushi and Ramen
05.2023 - 06.2025
- Provided exceptional customer service, ensuring a positive dining experience for all guests.
- Assisted in taking food and beverage orders, accurately inputting into point-of-sale system.
- Maintained cleanliness and organization of dining area, adhering to health and safety standards.
- Collaborated with kitchen staff to ensure timely delivery of meals and accurate order fulfillment.
- Handled cash transactions efficiently, ensuring accurate cash register operations at end of shift.
- Participated in team meetings to discuss service improvements and share feedback on operations.
- Addressed customer complaints or concerns professionally, ensuring swift resolution and maintaining positive relationships.
- Assisted in training new hires, providing guidance on restaurant standards and best practices.
- Resolved customer complaints promptly and professionally to maintain positive reputation.
Education
SMA NEGERI 2
Indonesia06.2020
Skills
- Strong work ethic
- Exceptional customer service
- Cash handling
- Guest engagement
Timeline
Head Server
Aikan Sushi and Ramen
05.2023 - 06.2025
SMA NEGERI 2