Brenda Marcial
Stansbury Park ,Utah
Summary
Dedicated Behavioral Health Technician from Primary Children’s Hospital, adept in conflict de-escalation. Excelled in crisis intervention, enhancing patient safety, and fostering teamwork. Achieved significant improvements in patient coping mechanisms through innovative therapeutic activities, showcasing exceptional documentation skills and adaptability in care strategies.
Overview
3
3
years of professional experience
Work History
Behavioral Health Technician: Resource Pool
Primary Children’s Hospital
10.2024 - Current
- Conducted client rounds to check on residents.
- Delivered compassionate care under challenging circumstances, consistently demonstrating resilience and adaptability when faced with unexpected obstacles or setbacks in patient progress.
- Provided crisis intervention services, successfully de-escalating situations and ensuring patient safety.
- Built and maintained positive staff relationships to promote teamwork and better serve clients.
- Implemented therapeutic activities that promoted skill-building, self-awareness, and healthy coping mechanisms.
- Searched resident belongings prior to and during stays.
- Completed documentation for every incident and forwarded to correct personnel for review.
Advance PCT
St. Marks Hospital
07.2023 - 10.2024
- Enhanced PCT trainee skills by developing comprehensive simulation exercises and hands-on practice sessions.
- Maintained up-to-date knowledge of healthcare regulations, trends, and advancements in patient care techniques.
- Mentored PCT students, providing individualized guidance and support to help them achieve their career goals.
- Assisted in lab draws as needed
CNA Mentor
Cascades At Riverwalk
10.2023 - 07.2024
- Promoted a positive work environment by fostering strong relationships among colleagues, leading to more effective teamwork and collaboration.
- Supported families during end-of-life care with compassionate emotional support and guidance on navigating the complexities of decision-making during this difficult time.
- Facilitated smooth shift transitions with accurate documentation of patient information during hand-off reports for incoming staff members ensuring seamless continuity of care throughout the day.
- Contributed to a reduction in medication errors through diligent double-checking of medication orders, dosages, and administration times before administering to patients.
- Ensured a safe and comfortable environment for patients by maintaining a clean and organized living space.
- Sustained high-quality infection control standards by adhering to strict sanitation protocols when administering medications or performing medical procedures.
- Improved team efficiency by mentoring new CNA hires through hands-on training, guidance, and ongoing support.
- Assisted patients in achieving personal goals by supporting their physical therapy sessions and exercises.
CNA
Maple Ridge Rehab and Nursing
09.2022 - 10.2022
- Assisted patients with daily living activities, promoting independence and dignity.
- Checked patient vitals such as temperature, blood pressure, and blood sugar levels.
- Promoted good oral and personal hygiene by aiding patients with shaving, bathing, and teeth brushing.
- Enhanced patient satisfaction by providing compassionate and attentive care.
Custodian
This Is The Place Heritage Park
04.2022 - 09.2022
- Emptied trash cans and recycling bins to keep building clean and free of germs.
- Maintained clean and comfortable environments in commercial buildings by vacuuming, cleaning windows, and dusting.
- Kept building spaces premises clean inside and outside.
- Maintained a well-organized supply closet for easy access to necessary tools.
Education
High School Diploma -
Cyprus High School
Magna, UT06.2011
Skills
- Active listening
- Conflict de-escalation
- Documentation skills
- De-escalation strategies
- Suicide prevention
- Incident reporting
- Activity monitoring
- Time management
- Multitasking and organization
- Bilingual
Languages
Spanish
Native or Bilingual
English
Native or Bilingual
Timeline
Behavioral Health Technician: Resource Pool
Primary Children’s Hospital
10.2024 - Current
CNA Mentor
Cascades At Riverwalk
10.2023 - 07.2024
Advance PCT
St. Marks Hospital
07.2023 - 10.2024
CNA
Maple Ridge Rehab and Nursing
09.2022 - 10.2022
Custodian
This Is The Place Heritage Park
04.2022 - 09.2022
High School Diploma -
Cyprus High School
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