Brenda Mathews
Prince George,VA
Overview
2013
2013
years of professional experience
Work History
Asst to Manager
Farmington Woods
- Assisted in coordinating daily operational tasks, ensuring smooth workflow and efficiency.
- Managed scheduling and logistics for team meetings and events, enhancing collaboration among staff.
- Supported project documentation efforts, maintaining accuracy and compliance with organizational standards.
- Facilitated communication between departments, improving information flow and teamwork.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Bolstered office security measures, updating and enforcing policies for handling confidential information.
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Cashier
Food Lion
- Processed customer transactions accurately using point-of-sale systems.
- Assisted customers with product inquiries, ensuring a positive shopping experience.
- Maintained cleanliness and organization of checkout area to enhance efficiency.
- Collaborated with team members to manage inventory levels effectively.
- Resolved customer complaints promptly, fostering loyalty and satisfaction.
- Operated cash register for cash, check, and credit card transactions with excellent accuracy levels.
- Built relationships with customers to encourage repeat business.
- Handled multiple payment methods securely, minimizing discrepancies and potential losses.
- Enhanced customer satisfaction by providing efficient and accurate cash transactions.
- Adapted quickly to new technologies implemented at POS systems, ensuring seamless transition periods for both staff and customers.
- Streamlined checkout process for increased efficiency and reduced waiting times.
- Exceeded productivity goals through consistent attention to detail and organization during busy shifts.
- Promoted store promotions and incentive programs to increase overall sales revenue.
- Boosted team efficiency, shared best practices in cash handling and customer interaction.
- Implemented loss prevention strategies, reducing instances of theft at checkout.
- Contributed to clean and safe shopping environment, performed regular sanitation of checkout area.
- Improved store atmosphere with thorough and prompt cleaning of checkout area.
- Increased sales of promotional items by informing customers about current offers.
- Performed cash, card, and check transactions to complete customer purchases.
- Operated cash register to record transactions accurately and efficiently.
- Handled cash with high accuracy and took care to check bills for fraud.
- Responded promptly to requests for assistance, spills and customer inquiries.
Property Manager
Farmingdale Apartments
Hopewell VA
1995 - 06.2012
- Assisted in coordinating daily operational tasks, ensuring smooth workflow and efficiency.
- Managed scheduling and logistics for team meetings and events, enhancing collaboration among staff.
- Supported project documentation efforts, maintaining accuracy and compliance with organizational standards.
- Facilitated communication between departments, improving information flow and teamwork.
- Contributed to a positive work environment with strong interpersonal skills and proactive teamwork attitude.
- Greeted guests in with friendliness and professionalism.
- Answered incoming phone calls to process requests, transfer calls, or relay messages to appropriate personnel.
- Worked closely with management to provide effective assistance for specific aspects of business operations.
- Assisted manager in all aspects of business operations.
- Safeguarded sensitive information through proper documentation handling, data entry, and record maintenance procedures.
- Strengthened client relationships through consistent follow-up communication and efficient problem resolution.
- Boosted customer satisfaction by promptly addressing inquiries and resolving issues professionally.
- Demonstrated adaptability by quickly mastering new software applications for various tasks.
- Ensured smooth day-to-day operations by managing email correspondence and promptly addressing inquiries.
- Bolstered office security measures, updating and enforcing policies for handling confidential information.
- Facilitated smooth operation of office equipment, performing regular maintenance checks and troubleshooting issues.
- Fostered positive client relationships by regularly updating them on project progress and addressing concerns promptly.
- Volunteered to help with special projects of varying degrees of complexity.
- Opened and properly distributed incoming mail to promote quicker response to client inquiries.
Education
Realtor License - Real Estate Sales
Moseley Flint
Richmond VAHigh School Diploma -
Hopewell High School
Hopewell, VASkills
- Fast learner
- Time management
- Computer skills
- Attention to detail
- Team collaboration
- Verbal and written communication
- Relationship building
- Data entry
- Problem-solving
- File and record keeping
- Workload management
- Support services
- Basic mathematics
- File management
- Document preparation
- Basic accounting
Timeline
Asst to Manager
Farmington Woods
Cashier
Food Lion
Property Manager
Farmingdale Apartments
1995 - 06.2012
Realtor License - Real Estate Sales
Moseley Flint
High School Diploma -
Hopewell High School