Professional manager with significant expertise in overseeing complex projects and ensuring timely delivery. Skilled in strategic planning, budget management, and risk assessment. Strong focus on team collaboration, fostering results-driven environment, and adapting to changing needs. Known for reliability, leadership, and effective communication.
Overview
13
13
years of professional experience
2
2
Certification
Work History
Project Manager
Texas Department of Housing and Community Affairs
01.2021 - 01.2024
Spearheaded compliance, policy and procedures, risk mitigation and change management strategies to enhance regulatory standards.
Implemented technical and support aspects of a $2.5B federal pandemic grant that assisted 320,000+ households, along with monthly reporting to internal and external stakeholders.
Trained and managed 20 data analysts, network engineers and regulatory compliant investigators while implementing detection tools, including machine learning models and geo-fencing techniques.
Directed strategic planning, contract oversight, policy development, and performance monitoring across diverse cross-functional teams.
Established key partnerships with state and federal law enforcement agencies, legislators to enhance compliance initiatives.
Director
Texas Department of Family & Protective Services
2020 - 2021
Oversaw 45 residential childcare contractors, ensuring compliance with federal and state regulations.
Led policy development, strategic planning, and performance monitoring for facilities housing minors throughout 254 counties.
Managed cross-functional teams of 45 FTEs to enhance service quality and operational efficiency.
Provided executive-level reporting on program outcomes and regulatory compliance challenges.
Account Services Coordinator
Texas Lottery Commission
01.2019 - 01.2020
Supervised daily accounting operations of the Charitable Bingo Services Department, resulting in $8B in annual lottery sales and prize payouts.
Developed financial analysis reports and established internal control policies.
Ensured compliance with state regulations and fiscal accountability standards.
Worked with internal and external stakeholders, including annual audits, investigations and legislative inquires.
Director, Special Investigations Unit
Texas Education Agency
2015 - 2018
Led a team of 20 investigators to field complaints of fraud, financial mismanagement, and procurement violations over 1,000 across 254 counties in Texas school districts.
Developed corrective action plans in collaboration with school boards, legal and law enforcement entities for the school districts.
Provided regulatory guidance to internal teams, external stakeholders, and elected officials.
Testified in administrative hearings and court proceedings on compliance matters.
Regional Supervisor – Audit & Investigations
Texas Alcoholic Beverage Commission
01.2013 - 2015
Directed excise tax audits, compliance reviews of regulatory and administrative rules, and administrative settlements for permit holders. 15K alcohol permits in Central Texas.
Directed excise tax audits, compliance reviews of regulatory and administrative rules, along with subterfuge settlement hearings for the non-compliance of permit holders.
Provided executive-level recommendations of audit findings and policy improvements to internal and external stakeholders.
Internal Auditor
Texas Department of Transportation
01.2012 - 01.2013
Conducted hundreds of investigations of financial misappropriation and compliance audits of state and federal grants, contracts, and operational processes.
Investigated allegations of fraud involving personnel, facilities, and external contractors.
Provided risk assessments of project delivery, and governance to ensure corrective actions were taken timely and effectively.
Weekly reporting to internal and external stakeholders.
Assistant Regional Compliance Supervisor
Texas Alcoholic Beverage Commission
01.2009 - 01.2012
Supervised 21 auditors and investigative staff to ensure adherence to state regulatory guidelines for approximately 11K alcohol permits in Central Texas.
Led special investigations into complaints of financial misconduct, subterfuge, and non-compliance of permit holders.
Developed training programs for staff and industry members to encourage regulatory compliance and continued education of state laws.
Worked with constituents to enforce regulatory and administrative rules throughout 20 counties in Central Texas.
Education
Master of Arts - Business Administration And Management
University of Phoenix
Phoenix, AZ
05.2009
Bachelor of Arts - Business Accountancy
New Mexico State University
Las Cruces, NM
05.2005
Skills
Strategic planning
Stakeholder collaboration
Regulatory compliance management
Data analysis
Project management expertise
Fraud investigation expertise
Fiscal management
Risk evaluation and management
Staff training and development
Certification
Certified Texas Contract Manager (#1900054620)
Certified Fraud Examiner (CFE #619020)
Project Management Professional (PMP) Certification (In Progress)
Proficient in Microsoft Office Suite, Power BI, Tableau, LexisNexis, Snowflake, and Machine Learning Models
Timeline
Project Manager
Texas Department of Housing and Community Affairs
01.2021 - 01.2024
Account Services Coordinator
Texas Lottery Commission
01.2019 - 01.2020
Regional Supervisor – Audit & Investigations
Texas Alcoholic Beverage Commission
01.2013 - 2015
Internal Auditor
Texas Department of Transportation
01.2012 - 01.2013
Assistant Regional Compliance Supervisor
Texas Alcoholic Beverage Commission
01.2009 - 01.2012
Director
Texas Department of Family & Protective Services
2020 - 2021
Director, Special Investigations Unit
Texas Education Agency
2015 - 2018
Master of Arts - Business Administration And Management
Agency Services Representative 2 at Department of Community Affairs, Bureau of Housing InspectionAgency Services Representative 2 at Department of Community Affairs, Bureau of Housing Inspection