Brenda Morales
La Marque
Summary
Experienced with property management and tenant relations, ensuring smooth leasing processes. Utilizes effective communication and negotiation skills to maintain tenant satisfaction. Track record of strong organizational abilities and problem-solving skills.
Professional with strong background in hospitality management, ready to drive operational excellence and elevate guest satisfaction. Adept at team collaboration, leading staff to meet and exceed goals, and adapting to changing needs. Skilled in inventory management, staff training, customer service, and financial oversight. Known for reliability, problem-solving abilities, and maintaining high standards.
Overview
7
7
years of professional experience
Work History
Leasing Agent
TAM Residential
04.2022 - Current
- Performed background, reference and credit checks as part of screening process of prospective tenants.
- Expedited the leasing process for prospective tenants by efficiently managing application paperwork and conducting background checks.
- Handled tenant communications by quickly responding to requests for maintenance and answering any questions or concerns.
- Toured property with prospective tenants and provided wealth of information in regards to its key features.
- Established rapport with potential tenants during tours, highlighting community features tailored to their specific needs and preferences.
- Distributed and followed up on tenant renewal notices.
- Ensured compliance with fair housing laws and company policies to promote an inclusive and welcoming community for all residents.
- Collaborated with maintenance staff to ensure timely completion of work orders, resulting in satisfied residents.
Restaurant Manager
Terrazas Mexican Bar And Grill
03.2020 - 03.2022
- Managed daily operations to ensure a high level of efficiency, consistency, and quality in both food and service.
- Carefully interviewed, selected, trained, and supervised staff.
- Met, greeted, and encouraged feedback from customers and used feedback to implement positive changes within restaurant.
- Reconciled cash and credit card transactions to maintain accurate records.
- Correctly calculated inventory and ordered appropriate supplies.
- Ensured compliance with local health department regulations through regular staff training sessions and facility inspections.
Hole Watch
IPC Marathon
06.2018 - 03.2020
- Reduced the risk of accidents by maintaining a clean, organized work area around confined spaces.
- Safeguarded personnel from unauthorized entry into confined spaces by vigilantly enforcing strict security measures.
- Maintained detailed records of hole watch activities, providing valuable data for future reference and analysis.
- Maximized operational efficiency through expert management of gas testing equipment and proper documentation of test results for each entry point.
- Demonstrated strong commitment to workplace safety by actively participating in ongoing training sessions, staying up-to-date with industry best practices, and sharing knowledge with coworkers.
Education
Real Estate
Champions School Of Real Estate
Houston, TX03-2022
High School Diploma -
Texas City High School
Texas City 05-2018
Skills
- Leasing and sales
- Telephone and email etiquette
- Lease preparation
- Background checks
- Property tours
- Staff management
- Customer engagement
- Inventory control and record keeping
- Supervisory skills
- Permit-to-work system
- Emergency response training
- Atmospheric testing
- Continuous air monitoring
- Fall protection awareness
- Confined space monitoring
Timeline
Leasing Agent
TAM Residential
04.2022 - Current
Restaurant Manager
Terrazas Mexican Bar And Grill
03.2020 - 03.2022
Hole Watch
IPC Marathon
06.2018 - 03.2020
Real Estate
Champions School Of Real Estate
High School Diploma -
Texas City High School
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