Brenda Nelson
Cass Lake,MN
Summary
Strong communicator and team player, with 10+ years of experience in customer service, eager to learn new processes to support overall organizational success.
Overview
3
3
years of professional experience
Work History
Rent Manager
Whelan Properties
05.2023 - Current
- Managed filing system, entered data and completed other clerical tasks such as answering multi-line phone system and enthusiastically greeted callers.
- Responded to emails and other correspondence to facilitate communication and enhance business processes.
- Scheduled appointments and conducted follow-up calls to clients.
- Handled sensitive information discreetly, maintaining confidentiality when managing personnel files or financial data.
Data Manager
Pinnacle Publishing
03.2022 - 04.2023
- Prevented costly mistakes by proactively identifying discrepancies in entries and rectifying them promptly.
- Corrected data entry errors to prevent duplication or data degradation.
- Managed multiple task managers to obtain information needed to keep records updated and accurate.
- Scanned documents and saved in database to keep records of essential organizational information.
Assoc. Revenue Cycle Tech
Sanford
08.2021 - 02.2022
- Was responsible for preparing, labeling, and scanning charts in accordance with hospital policy
- In charge of ensuring the handling and discarding of private and confidential information in accordance with HIPAA
- Checking patient records for errors and potential mishandling.
Assembler II
Nortech Systems Inc.
10.2018
- Assembled multiple components and often exceeding project milestones
- Inspected both the raw materials as well as finished product for defects
- Read detailed instructions and diagrams to ensure proficient work and accuracy.
Education
Dumas Senior High
05.2008
Skills
- Appointment Setting
- Data Management
- HIPPA
- Multitasking
- Customer Service
- Organizational Skills
Timeline
Rent Manager
Whelan Properties
05.2023 - Current
Data Manager
Pinnacle Publishing
03.2022 - 04.2023
Assoc. Revenue Cycle Tech
Sanford
08.2021 - 02.2022
Assembler II
Nortech Systems Inc.
10.2018
Dumas Senior High
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