RANDI BROWN
Puyallup,WA
Summary
Highly-motivated employee with desire to take on new challenges. Strong work ethic, adaptability, and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Client-focused with training and expertise to help individuals. Organized and motivated employee eager to apply time management and organizational skills in various environments. Seeking opportunities to expand client, patient skills while facilitating company growth.
Overview
2
2
years of professional experience
1
1
Certification
Work History
Recovery Manager
Recovery Cafe Orting Valley
Orting , WA
06.2022 - 02.2024
- Supported clients in developing strategies for managing cravings and avoiding relapse triggers.
- Provided education materials on healthy coping mechanisms that can replace substance use behaviors.
- Provided crisis intervention services when needed during times of emotional distress or overwhelming stress.
- Attended court hearings with clients who were facing criminal charges due to their substance use disorder.
- Actively participated in professional development activities to stay up-to-date on latest research findings related to addictions counseling.
- Coordinated referrals for additional medical interventions or specialized treatments as needed.
- Educated clients on the risks associated with substance abuse.
- Conducted outreach activities in the community to raise awareness about addiction prevention and recovery resources available.
- Helped clients transcend addiction and rebuild lives by empowering each with knowledge and skills.
- Partnered with clients to inspire and help maintain positive life changes.
- Educated clients on detox and withdrawal, medications, addiction, recovery, coping skills, and community resources.
- Created an environment that was safe, supportive, and conducive to learning for all.
- Coached clients on how to manage emotions effectively while also teaching them how to recognize warning signs of distress before it becomes overwhelming.
- Attended continuing education trainings related to peer specialist best practices.
- Provided emotional support to help clients cope with difficult emotions such as depression or anxiety.
- Facilitated group discussions regarding recovery topics such as relapse prevention, self-esteem, coping skills, and symptom management.
- Participated in weekly team meetings to discuss caseloads and program updates.
- Conducted outreach activities to connect with potential clients in the local area.
- Collaborated with community partners to coordinate services for clients in need of housing or employment assistance.
- Provided individualized support to individuals with mental illness, including crisis intervention and de-escalation techniques.
- Supported clients in developing independent living skills such as budgeting, meal planning, medication management.
- Encouraged client engagement in recreational activities that promote physical activity and socialization.
- Established trusting relationships with clients through active listening and empathetic responses.
- Attended mandatory training sessions and completed online education courses.
Education
Peer Certification - Addiction Counseling
Recovery Cafe Orting Valley
Orting, WA01-2022
Some College (No Degree) - Dental Assisting
Tufts University
Medford, MASkills
- Client Advocacy
- Boundary Setting
- Motivational Interviewing
- Self Motivation
- Relationship Building
- Teamwork and Collaboration
- Adaptability
- Interpersonal Communication
- Goal Setting
- Interpersonal Skills
- Adaptability and Flexibility
- Medical Terminology
- Payment Collection
- Medical Charting
- Billing Support
- HIPAA Compliance
- Appointment Management
- Patient Scheduling
- Front Desk Operations
- Insurance Claims
- Patient Registration
- Telephone Etiquette
- Appointment Setting
Affiliations
- Reading
- Cooking
- Hiking
Certification
- Peer to Peer Certification
- Recovery Coach Certification
- Domestic Violence Certification
- Motivational Interviewing Certification
Accomplishments
- Orting Small Business Vendors
- Chamber of Commerce Orting Valley
- Client Advocacy Washington State Soldiers Home (Orting)
- Employee of the Month
References
References available upon request.
Timeline
Recovery Manager
Recovery Cafe Orting Valley
06.2022 - 02.2024
Peer Certification - Addiction Counseling
Recovery Cafe Orting Valley
Some College (No Degree) - Dental Assisting
Tufts University
- Peer to Peer Certification
- Recovery Coach Certification
- Domestic Violence Certification
- Motivational Interviewing Certification
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