Experienced professional with a strong background in technology-related roles. Proficient in software development, system administration, and technical support. Skilled in problem-solving and optimizing performance. Capable of managing projects and collaborating effectively with teams. Committed to continuous learning and staying current with industry trends to contribute to organizational success.
Overview
5
5
years of professional experience
Work History
Graphic Designer/Office Administrative Assistant
City coffe bar
Manhattan, NY
01.2024 - Current
Developed graphics, logos and layouts for product illustrations, company logos, and websites.
Managed multiple projects simultaneously while meeting tight deadlines.
Designed print materials such as brochures, flyers and posters for marketing campaigns.
Edited photographs for use in digital media platforms including web banners and social media posts.
Contributed ideas to brainstorming sessions regarding new products or features.
Assisted in selecting colors, images, text style and layout for each project.
Selected colors and themes while adding functionality to create new designs.
Provided administrative support to the executive team, including scheduling meetings and managing calendars.
Assisted in the preparation of monthly financial statements and reports.
Assisted with accounts receivable activities such as invoicing, collections, and deposits.
Entered data into spreadsheets using Microsoft Excel or other similar programs.
Updated contact lists regularly when changes occur in employee status or contact information.
Developed project plans for various tasks assigned by upper management.
Composed, edited and typed complex memos and reports with job-related software.
Customer Service Representative
Lenguage line solution
Manhattan, NY
06.2020 - 08.2023
Provided excellent customer service to resolve customer complaints in a timely manner.
Performed administrative tasks such as filing paperwork, updating databases and generating reports.
Promoted high customer satisfaction by resolving problems with knowledgeable and friendly service.
Answered incoming calls and emails, providing frontline customer support or assistance with product and service transactions.