Brenda Ocegueda
Sacramento,CA
Summary
Organized and dependable candidate successful at managing multiple priorities with a positive attitude. Willingness to take on added responsibilities to meet team goals.
Overview
11
11
years of professional experience
Work History
Invoice Clerk
Rodriguez Powerwashing
01.2022 - 05.2024
- Prepared and mailed invoices to customers, processed payments.
- Followed-up on past due payments to facilitate prompt collection of payments.
- Reviewed invoices for accuracy and completeness prior to issuing payments.
- Entered invoice data into company's invoicing system to enable proper tracking and record keeping.
- Processed invoices and payments in line with company policies and procedures.
Shift Leader
Carls Jr.
05.2013 - 05.2016
- Trained new employees and delegated daily tasks and responsibilities.
- Completed cash and credit card transactions accurately using POS software.
- Oversaw daily cash handling procedures, maintaining accurate records and minimizing discrepancies.
- Resolved customer complaints and issues and offered thoughtful solutions to maintain customer satisfaction.
- Collaborated with other shift leaders to maintain consistent standards across all shifts, promoting a cohesive workplace culture.
- Enhanced customer satisfaction through prompt and courteous service, addressing concerns immediately.
- Enforced company policies and regulations with employees.
- Managed shift operations, supplied resources and monitored team performance to keep business profitable and running smoothly.
- Managed inventory and ordered supplies to keep location well stocked with necessary supplies.
Education
Galt High School
Galt, CA07.2014
Skills
- Payment tracking
- Deadline Management
- Invoice Processing
- Customer Service
- Decision-Making
- Customer Relations
Languages
Spanish
Native or Bilingual
Timeline
Invoice Clerk
Rodriguez Powerwashing
01.2022 - 05.2024
Shift Leader
Carls Jr.
05.2013 - 05.2016
Galt High School
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