Summary
Overview
Work History
Education
Skills
Languages
Timeline
Generic

Brenda Olvera

Euless,TX

Summary

Detail-oriented and adaptable worker with a versatile background in dining and beauty services. Proven ability to manage customer interactions effectively while maintaining a clean and organized environment. Ready to leverage strong customer service skills to enhance team performance.

Overview

2
2
Languages
7
7
years of professional experience

Work History

Restaurant Waitress

TGI Fridays
Grapevine, Texas
10.2024 - Current
  • Delivered exemplary customer service in a high-pressure dining environment, elevating guest satisfaction.
  • Increased sales during peak hours by promoting menu items with effective upselling strategies.
  • Handled customer inquiries and issues, fostering positive dining experiences.
  • Upheld cleanliness and organization of dining area to maintain superior quality standards.

Nail Technician

Self-employeed
Euless, Texas
02.2021 - 08.2024
  • Provided personalized nail care services to diverse clientele.
  • Managed scheduling and appointment bookings for clients effectively.
  • Fostered a welcoming environment to enhance client comfort and satisfaction.
  • Provided excellent customer service through friendly interactions with clients.
  • Performed administrative duties such as scheduling appointments and taking payments from customers.

FOH Team Member

Whataburger
Bedford, Texas
03.2019 - 07.2020
  • Excelled in delivering customer service amidst high-pressure situations, ensuring satisfaction.
  • Upheld cleanliness and organization in dining areas, enhancing overall experience.
  • Processed cash transactions with precision for efficient customer service.
  • Supported food preparation efforts by adhering to safety and quality standards.

Education

High School Diploma -

Trinity High School
Euless, TX
05-2023

Skills

  • Customer service and sales
  • Time management
  • Customer experience
  • Point-of-sale operation
  • Reliability and punctuality
  • Regulatory compliance
  • Serving expertise

Languages

English
Professional
Spanish
Professional

Timeline

Restaurant Waitress

TGI Fridays
10.2024 - Current

Nail Technician

Self-employeed
02.2021 - 08.2024

FOH Team Member

Whataburger
03.2019 - 07.2020

High School Diploma -

Trinity High School
Brenda Olvera