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Customer Service Representative - State Farm Agent Team Member

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 Highly-motivated employee with desire to take on new challenges. Strong worth ethic, adaptability and exceptional interpersonal skills. Adept at working effectively unsupervised and quickly mastering new skills. Hardworking employee with customer service, multitasking and time management abilities. Devoted to giving every customer a positive and memorable experience. Committed job seeker with a history of meeting company needs with consistent and organized practices. Skilled in working under pressure talents.  Experienced with handling customer inquiries and resolving issues promptly. Utilizes effective communication and active listening to enhance customer satisfaction. Knowledge of customer relationship management and conflict resolution techniques.  Professional with strong background in customer support, excelling in conflict resolution, communication, and problem-solving. Known for fostering collaborative team environment and adapting to changing needs to ensure customer satisfaction. Skilled in handling multiple tasks efficiently, leveraging empathy and active listening to build rapport with clients and team members alike. 

Leadership skills. Situational awareness, organization and resolution of emergency situations, first aid, empathy and kindness.

Dedicated professional and committed to maintaining professional relationships to increase profitability and boost business results.

Dynamic customer service professional with proven expertise at Alorica Panamá, excelling in problem resolution and communication. Recognized for consistently surpassing performance metrics while effectively addressing customer inquiries. Skilled in data entry and active listening, fostering strong customer relations and enhancing overall satisfaction.

Brenda Ordaz

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