Brenda Pagan
Taylors,SC
Summary
Forward-thinking Operations Specialist bringing 4 years of expertise in Representative Payee for Non-Profit sector businesses. Cultivates rapport with individuals to optimize project goals and output, resolve complex problems and deliver innovative improvement strategies. Proficient in MS Office and Quick Books.
Overview
15
15
years of professional experience
Work History
Representative Payee
Compass of Carolina
06.2019 - Current
- Representative Payee acts on behalf of the Beneficiary, and is responsible for everything related to benefits that a capable Beneficiary would do for him/herself
- The following lists the required duties of a Payee:
- Maintain good communication and relationship with clients.
- Determine the beneficiary's needs and use his or her payments to meet those needs
- Save any money left after meeting the beneficiary's current needs in an interest bearing account or savings bonds for the beneficiary's future needs
- Report any changes or events which could affect the beneficiary's eligibility for benefits or payment amount
- Keep records of all payments received and how they are spent and/or saved
- Provide benefit information to social service agencies or medical facilities that serve the beneficiary
- Help the beneficiary get medical treatment when necessary
- Notify SSA of any changes in your (the payee's circumstances that would affect your performance continuing as payee or
- Complete written reports accounting for the use of funds
- Return any payments to which the beneficiary is not entitled to SSA
- Maintain and Control expending
- Account Reconciliations
- General Journal Entries
- MS Office
- QuickBooks
Dispatcher
Yellow Cab of Greenville
07.2017 - 07.2019
- Scheduled and dispatched workers, work crews, service vehicles to appropriate locations according to customer requests, specifications and needs, using telephone and computer and taking payments over the phone.
- Prepared daily work, organized records and planned schedules.
- Advised personnel about traffic problems such as construction areas, accidents, congestion, weather conditions and other hazards.
Independent Contractor
06.2008 - 07.2017
- Dressed children and changed diapers, sterilized bottles and prepared formulas.
- Organized and stored toys and materials to ensure order in activity areas
- Disciplined children and recommended and initiated other measures to control behavior, such as caring for own clothing and picking up toys and books.
Hostess
Denny's Restaurant
08.2008 - 12.2010
- Greeted guests and seated them at tables and in waiting areas.
- Inspected dining and serving areas to ensure cleanliness and proper setup.
- Operated cash registers to accept payments for food and beverages.
Education
Some College - General Studies
Greenville Technical College
06.2005
High school or equivalent -
long-life learning
06.2004
Skills
- Dispatch (2 years)
- Data Entry (8 years)
- Multi-line Phone Systems (8 years)
- Host/Hostess (2 years)
- Computer Operation (8 years)
- Typing (8 years)
- Accounts Receivable (8 years)
- Administrative Experience (8 years)
- Microsoft Outlook (8 years)
- Accounts Payable (4 years)
- Journal Entries (4 years)
- QuickBooks (4 years)
- Balance Sheet Reconciliation (4 years)
- Account Reconciliation (4 years)
- Bank Reconciliation (10 years)
- Case Planning and Management
- Community Resource Information
- Account Development
- Client Service
- Team Meetings
- Expense Reporting
- Cross-Functional Team Development
- Client Needs Assessment
- Public Relations
Languages
Spanish
Native or Bilingual
Timeline
Representative Payee
Compass of Carolina
06.2019 - Current
Dispatcher
Yellow Cab of Greenville
07.2017 - 07.2019
Hostess
Denny's Restaurant
08.2008 - 12.2010
Independent Contractor
06.2008 - 07.2017
Some College - General Studies
Greenville Technical College
High school or equivalent -
long-life learning
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