Summary
Overview
Work History
Education
Skills
Timeline
Generic

Brenda Patterson

Indianapolis,IN

Summary

An interesting position in a growing company with opportunities to advance and to use office skills, based on proven accomplishments.

Overview

32
32
years of professional experience

Work History

Environmental Service /Housekeeping Aide

Community Heart and Vascular Hospital
Indianapolis, IN
06.2009 - Current
  • Removed trash from all guest rooms on a daily basis.
  • Cleaned and sanitized bathrooms, including toilets, sinks and showers and bathtubs.
  • Communicated with maintenance team on damages to repair.
  • Used cleaning chemicals following proper guidelines.
  • Used appropriate personal protective equipment and supplies when handling hazardous waste or chemicals.
  • Followed specific cleaning instructions provided by supervisor.

Patient Account Representative

Wishard Health Services
Indianapolis, IN
04.1992 - 02.2005
  • Processed Medicaid and Medicare new and age accounts.
  • Screen and researched claims to ensure proper processing.
  • Generated rebuilds and write-offs.
  • Analyzed claims denials from third party payers.
  • Perform follow-up correspondence to obtain insurance information.
  • Accurately completed data entry of patients demographic information. Performed other duties as necessary or as instructed by the manager and/or supervisor.

Education

Office Specialist

Indiana Business College
Indianapolis, IN
12-1991

High School Diploma -

Howe High School
Indianapolis, IN
06-1984

Skills

  • Medical Terminology
  • Typing
  • Business Office Procedure
  • Customer Service
  • Health and Safety Compliance
  • Data Entry
  • NECS, Medicaid Inquiry
  • MED-A Medicare Inquiry
  • NHTI, Electronic Billing System
  • SMS, Hospital Inquiry System
  • RISC, Hospital History Systems
  • Filing & Sorting
  • Teamwork
  • Records Management

Timeline

Environmental Service /Housekeeping Aide

Community Heart and Vascular Hospital
06.2009 - Current

Patient Account Representative

Wishard Health Services
04.1992 - 02.2005

Office Specialist

Indiana Business College

High School Diploma -

Howe High School

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Brenda Patterson