Brenda Perez
Del Rio,TX
Summary
Dynamic and compassionate Medical Assistant with extensive experience at United Medical Centers, excelling in patient care and clinical documentation. Proficient in EMR systems and HIPAA compliance, I effectively managed patient scheduling and enhanced service delivery, ensuring optimal clinic operations and patient satisfaction. Bilingual in English and Spanish, fostering clear communication.
Overview
18
18
years of professional experience
1
1
Certification
Work History
Charge Medical Assistant
United Medical Centers
2023.08 - Current
- Assisted healthcare providers with patient examinations and procedures.
- Managed patient schedules, ensuring efficient use of appointment slots.
- Administered medications and vaccinations under physician supervision.
- Conducted patient intake assessments and recorded vital signs accurately.
- Maintained a safe and clean clinical environment by adhering to infection control guidelines and disposing of biohazardous waste properly.
- Facilitated seamless patient care with thorough and accurate documentation of medical histories, vital signs, and medications.
- Coordinated patient referrals to specialists or other healthcare providers as needed for comprehensive care management plans.
- Aided in accurate diagnoses by performing laboratory tests and preparing specimens for analysis.
- Streamlined office operations by managing inventory levels, ordering supplies, and organizing storage areas.
- Assisted in the development of clinic policies and procedures to ensure compliance with industry standards and regulations.
- Conducted patient follow-up calls to monitor treatment progress and answer any questions.
- Performed EKGs and other diagnostic tests, contributing to accurate and timely diagnoses.
- Administered medications and injections as prescribed, adhering strictly to protocols for patient safety.
- Obtained and documented patient medical history, vital signs and current complaints at intake.
- Obtained client medical history, medication information, symptoms, and allergies.
Medical Assistant
United Medical Centers
2019.08 - 2021.05
- Assisted physicians with patient examinations and procedures, ensuring accurate documentation and compliance.
- Managed patient scheduling and follow-up appointments to optimize clinic workflow.
- Administered medications and vaccinations under physician supervision, maintaining adherence to safety protocols.
- Educated patients on treatment plans and preventive care, enhancing patient understanding and engagement.
- Conducted routine laboratory tests, ensuring precision in results reporting for timely diagnosis.
- Sanitized, restocked, and organized exam rooms and medical equipment.
Medical Assistant/Receptionist
Community Health Systems, CHS
2008.06 - 2014.10
- Managed patient scheduling and appointment coordination to optimize clinic operations.
- Assisted healthcare providers with patient intake, ensuring accurate documentation and confidentiality.
- Maintained electronic health records, improving data accuracy and retrieval efficiency.
- Facilitated communication between patients and medical staff to enhance service delivery.
- Monitored inventory of medical supplies, ensuring availability for daily operations and reducing shortages.
- Checked patient insurance, demographic, and health history to keep information current.
- Maintained current and accurate medical records for patients.
- Adhered to strict HIPAA guidelines to protect patient privacy.
- Helped patients complete necessary medical forms and documentation.
- Coordinated patient scheduling, check-in, check-out and payments for billing.
- Managed multi-line phone system and pleasantly greeted patients.
- Responded to correspondence from insurance companies to verify patient's coverage.
- Managed billing processes accurately, minimizing discrepancies and improving revenue collection rates for the practice.
Education
Medical Assistant - Medical Assistant
ATI
North Richland Hills, TXHigh School Diploma -
Mineral Wells High School
Mineral Wells, TX06.2001
Skills
- HIPAA compliance
- Patient scheduling
- Customer service
- Medical terminology knowledge
- Medical terminology
- Vital sign monitoring
- EMR / EHR
- Direct patient care
- Clinical documentation
- Patient-focused care
- Data entry
- Phlebotomy
- Reliable team player
- Electronic medical records
- Compassionate
- CPR
- Immunization administration
- Phlebotomy techniques
- Specimens collection and processing
- Patient assessments
- Medical procedures
- Professionalism and ethics
- Insurance verification
- Maintaining confidentiality
- Appointment setting
- Medical supply inventory
- Medical office administration
- Complex Problem-solving
- Fluent in English and Spanish
- Medical terminology in English and Spanish
- Medical billing and coding
- Medical office management
- Valid Texas driver's license
- Conversant in English and Spanish
- Insurance authorizations
Certification
CPR BLS
NR-CMA
Languages
Spanish
Professional Working
Timeline
Charge Medical Assistant
United Medical Centers
2023.08 - Current
Medical Assistant
United Medical Centers
2019.08 - 2021.05
Medical Assistant/Receptionist
Community Health Systems, CHS
2008.06 - 2014.10
Medical Assistant - Medical Assistant
ATI
High School Diploma -
Mineral Wells High School